Castle John's Newcastle

Took the wife here on a whim. Did not regret it , great place with and fast/attentive service , awesome atmosphere , great food and portions. Would rate higher if I could.

December 29, 2024 on Google

We have been going here for years. Our last experience was not great. Food was good, service sucked it was horrible. 15 mins for drinks and when I asked the server she she it’s up to the bar and that was where the delay was. After our meal another 15 mins to get takeout containers. We finally just went and paid at the bar. The servers have tables all over the place so are running around and not effective. Last time we were there this summer they sat us and forgot to assign I server that was another 15 min wait to be asked for drinks alone. We will be taking our business else where going forward. The entire building needs care inside, needs a good clean, paint chips. Put some money into it, it’s always busy but atmosphere is dingy.

October 6, 2024 on Google

Was there for a surprise birthday party. Not my type of restaurant to go to . Looks run down . But the food and service more than make up for the building and cosmetic stuff. We were a large group and service was so good it was like the place was empty and it was packed. I have never seen many people get their food all at once that quickly and not a single meal sent back. The kitchen is very efficient and fantastic and often overlooked but the food says it all!! Very much a pleasant experience. Maybe if in the area we'd pop in again.

October 3, 2024 on Google

Service was awesome. Had fish and chips, it was so fresh tasting. Hubby had grilled cheese and soup, the sandwich was made with real cheese. Have drove past many times, will definitely be stopping in more often. 10/10

September 3, 2024 on Google

Nice clean restaurant and bar with the perfect room temperature in winter. There are two pool tables and the cues are straight. Employees are very friendly and the service is in excellent timing. Ah, and the booths are the most comfortable.

March 7, 2024 on Google

I waa caravaning with a group of 6 cars. We wanted to find a nice spot to sit down and have a meal and last minute a person found this place online. It was a quiet Sunday evening when we stopped by. Without missing any beat they were able to accomodate 30+ people on the spot, we got seated, order taken AND gotten our food all within 40 or so minutes of being there. I cannot stress how impressed I was that they were able to accomodate such a large group of us so quickly. On top of that! The food was honestly much better than what I'd expect for the price charged. For 14 dollars I got a salad, soup of the day and two wonderfully topped bread sticks. It was quite filling. If ever you are in the area or driving through I would whole heartedly recommend.

April 10, 2023 on Google

My wife and I came here for the first time today the service was good and the food was awesome , peaceful friendly environment we had a great time,

June 20, 2022 on Google

TLDR at bottom. I don't like to write negative reviews without first speaking to the establishment, but they've left me no choice. My wife an I ordered in from here the night before last, excited to try as it's the only restaurant in town we had not yet eaten at. When we opened my sons chicken nuggets I was disappointed that they looked burnt, which was confirmed by the need to break off pieces to eat them - you couldn't take a bite without it just snapping off. Not worth complaining about, these things happen, we thought. We then opened our nachos and were hit with the overwhelming smell of cigarette smoke. The smell was strongest on the outside edges, like someone had come back from a smoke break and immediately packaged them, so we only ate the ones in the middle and discarded the rest. The nachos were okay so again, we didn't want to complain. My (vegetarian) wife was enjoying her vegetable wrap and fries, when she (a little disgusted) pulled a half-cooked chicken wing out of the middle of them. She decided that was enough to want to talk to the restaurant, after not being able to reach anyone by phone we sent an instagram message. Seen, no reply, still 2 days later. We thought maybe instagram was not monitored so sent a Facebook message. No reply. Finally, last night, my wife was eating the leftover wrap (the chicken wing ruined her appetite so she saved the wrap for the next day) when she suddenly spat it out into a napkin. Looking down into the inside of the wrap was a large piece of bacon. We called again and this time managed to get through. When we mentioned the chicken wing the response was "oh it probably just fell in" - no apology, just an excuse. We thought perhaps she didn't understand that my wife is vegetarian so could be (and was) very ill if she ate meat so pressed that a little, and the woman on the phone said it was a busy dinner rush right now so could she call us back in a couple hours to discuss. Here we are, a day later, still no call. Mistakes happen, I get it. Thankfully it wasn't a food allergy. What I can't forgive is the complete lack of response when issues were brought up. TLDR: Blatant disregard of safe food handling, cross contamination, and accountability. Avoid this place if any of these things matter to you, and go to Walsh's Snug or Massey House in town - great people with great food.

October 2, 2021 on Google