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Wok Express
Wok Express is a new restaurant in Hamilton opened more than 6 months ago.
Location
661 Upper James St, Hamilton, ON L9C 5R8
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Restaurant
"Yesterday, we made a reservation for 9 pm at the restaurant. However, we were seated 15 minutes late. The next available table was located in the far corner, near the window...."
- Prachi Solanki
Original shawarma
Restaurant
"I’ve visited this place twice, and unfortunately, I found their chicken shawarma to be below average. The dressing, especially the hot sauce, was full of food coloring and didn’t taste..."
- Arash JENAB
Features
Service options
Accessibility
Frequently mentioned about
Featured User Reviews
Great place to get some a quick meal, always good and the prices are decent for the amount you get. 👍 I do wish there was more seating area though.
November 19, 2024 on Google
10/20: I asked for "plus three with third protein in a separate container, willing to pay for extra", lady in the front raised voice and started arguing in gibberish. If you want take out the heat and can't understand/speak English, please don't be in the front.
October 20, 2024 on Google
The place is quite busy and this is why we went in queuing. We ordered orange chicken mostly, and the meal was good and filling. Portion was sizeable, and we couldn't all the 4 of us complete our plates.
August 15, 2024 on Google
What is going on with the Egg Rolls they say discontinued. That has been a Staple item as long as I have been eating Chinese food for the past 50 years. Shame on the Wok Express I am very disappointed and pricey I guess , so is everything else. Response to wok express If you think spring rolls are egg rolls, then you are sadly mistaken.
December 6, 2023 on Google
Guy at the counter was really nice and wasn't picky with the servings. Great taste, good price and overall truly satisfying.
September 17, 2023 on Google
This place is disgusting. Our company ordered lunch from here and it was terrible. The lo mein was just plain noodles nothing else so we didn't get that. The so called chicken balls consisted of a tiny piece of what resembled chicken and black specks of something inside. The beef/veg was tasted disgusting like the broccoli had gone bad. The lemon chicken was somewhat editable. The only good thing was the egg rolls. Now the service was horrendous. The lady was trying to squash rice plus 3 items into small containers meanwhile large containers sat right there. We had too tell her to use those. She also was trying to make each meal the same. She didn't want to give sauce for the chicken balls. Crammed all the egg rolls into 1 little bag. Then tried putting 4 containers into 1 bag along with the sauce she finally gave for the chicken balls as well as the egg rolls. We had to ask her to put it in 2 bags. She was very rude to us as well. Her service is terrible. All our lunches went into the garbage. Close to $80 for garbage.
June 16, 2023 on Google
Amazing place! We just went there half hour ago. We bought the 1 item plate And the 3 item plate . Very good prices , friendly staff and AMAZING PORTIONS !! The gentlemen was so friendly. Always Clean and fresh food !
March 1, 2023 on Google
review date: may 28, 2022 food purchase date: may 28, 2022 i was in the mall finishing up a dental appt and decided to look into wok express for a take-out meal. i usually deal with wok express at center mall (have done so for 10-12 yrs) and i have always been treated well, and their food quality/portion servings have been consistently excellent. here at the mountain plaza, in all it's 1970's decor glory, i noticed they had some different item offerings compared to center mall. i was told by the server that wok express is a franchise business, and each store is owned by different people. i ended up getting a rice plus 4 items: bbq chicken, garlic boned chicken, garlic boned ribs, orange chicken.price is 15$ plus tax; $16.95 all-in. one start knocked off for the portion size. much less meat given here than at center mall. food quality was ok for the rice, bbq chicken, garlic chicken and garlic ribs. orange chicken was dry and hard to chew. one star knocked off for the server. had to ask questions multiple times, not understanding english, seemed to be annoyed, then tried to charge me 4 item box with only 3 items in, even after i had to explain multiple occasions that i wanted to order and pay for 4 items. server (older female) had really poor english and people skills. she was polite at best when starting the order, and then answered the phone, no issue, but decided to ignore me as the order was being finished up. i had to ask someone else to get me soya sauce packets for my order. bottom line: there are other better food places that are more deserving of my wallet being opened up. both from a food quality and customer service standpoint. this wok express location comes across as not being overly concerned with valuing customers, people skills or food quality. i would not return to wok express @ mountain plaza, even if i was in the area. and i do not recommend wok express @ mountain plaza mall to others.👎🏼
May 28, 2022 on Google
Hours
(905) 383-0699