UrbanCrave

I didn't think scrambled eggs could be ruined, but they managed it. Coffee was fine. Service was great.

January 1, 2025 on Google

It is good to have a breakfast before departure.

December 28, 2024 on Google

Can’t believe how rude the server was! We were having beer and peanuts , we haven’t finished our beer she was taking the glass and the peanut we bought from there ! We had the visitor with us her behavior was not acceptable representing the way you serve people in this country! Very disappointed. Mention that she was the manager!👎🏼👎🏼👎🏼👎🏼

December 27, 2024 on Google

I’ve been here many times this year and everything is great. The food is great and my server Vito - who I’v had many times - is attentive and always ready to lighten the mood. This is one of my favourite restaurants in Toronto and I can’t wait to see Vito again.

December 26, 2024 on Google

Tried to eat here yesterday. There was no one at the front or any signs saying you needed to be sat so we sat ourselves. We then realized we were supposed to be seated so I got a servers attention to apologize and ask if we needed to be reseated so we could be served, the guy said just a minute and never came back. We were there over 15 minutes and after politely asking another server if we need to move to be served and again he said just a few minutes in a rude tone. 5 minutes later and nothing. We left. I've never experienced worse customer service. Don't waste your time here, go to Nobel Burger next door where the staff is nice and friendly and you can actually eat. Delicious burger too.

December 9, 2024 on Google

The food is pretty mediocre. Coffee as actually very very good, even just black. What made our whole experience was Vito <3 The first person in any airport that gave us over the top service. Table checks were on time, coffee top ups were quick, and so personable. Wasn’t just serving tables to pound out orders. 14 years of service, and it shows :) Thanks Vito!!

November 5, 2024 on Google

We were treated terribly! Table space was unavailable so we ordered take out for six people in our party. The total cost was over $160. One person in our party had to sit at the bar in order to have the drink they ordered. When a table for two became available, two people in our party sat at it. A waitress came over and was extremely rude. She told us if we sit there we need to make sure we take our own garbage. Then she proceeded to talk negatively about us to the other waitresses rolling her eyes repetitively. We spent over $160 which was definitely more than any other party in the restaurant at the time and had left a tip for take out. I can’t believe restaurant staff would treat customers in this fashion. I would never ever recommend UrbanCrave at Pearson Airport. It was an absolutely horrible experience!

October 17, 2024 on Google

ordered the fried chicken salad. All it is, is frozen chicken fingers, deep fried and put on top of a salad. You should be ashamed that you charge 27 dollars for a chicken finger salad. Staff are extremely rude. Was ignored for almost 10 minutes until I asked if I could get a beer. The one server told me the other server would serve me. But she continued to walk past. Eventually serving me. . Had to grab my own menus. This place is a serious joke. For the amount you have to pay for a beer and salad. The servers should be a lot nicer

July 4, 2024 on Google