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Swiss Chalet
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Swiss Chalet

Restaurant
3.9(1474 reviews)
Closed
Today's hours: 11 AM - 9 PM

Swiss Chalet is a new restaurant in Barrie opened more than 6 months ago.

Swiss Chalet in Barrie, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

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Location

397 Bayfield St, Barrie, ON L4M 3C5



Features

Service options

Curbside pickupNo-contact deliveryDeliveryTakeoutDine-in

Accessibility

Wheelchair accessible seatingWheelchair-accessible entranceWheelchair-accessible parking lotWheelchair-accessible washroom

Frequently mentioned about

take outdeliveryrenovatedribsorderrobotchicken dinnercaesar saladthanksgivingrotisserie chicken

Featured User Reviews

Visited around 1:47 pm on Dec 29. Waited at the front desk for more than 10 minutes without any staff acknowledging our existence. Several servers noticed us, but just walked on by. We also noticed that seated customers had stood up from their tables looking for staff to get their bills. Ended up leaving the restaurant because no one attended to us. I cannot speak to the quality of the food at this location, but the customer service was nonexistent.

December 29, 2024 on Google

Absolute waste of time. Used to be good. I tried ordering takeout from restaurant directly they say no. Has to be on phone or app. The app barely works. Called - 2 times now I’ve been rerouted to Philippines. Both times they couldn’t compete the order as 15 min later they kept telling me they didn’t know how to complete it. Never again ever will I attempt to go to this ridiculous waste of time restaurant. Just useless.

December 3, 2024 on Google

This Swiss chalet is one of the cosiest one I recently tried. The food and price was good . But better than that was super friendly staff!

November 25, 2024 on Google

I called and asked what the current wait time was. I was told no one was waiting. 10 min later we arrived at the restraint to find every table filled and a 45 min wait at the door. I highly doubt in 10 min the restaurant could fill that quickly. Wish the person who answered the phone had just been honest with me.

November 20, 2024 on Google

We had our thanks giving dinner in this positive vibe chalet , thanks to all staffs.

October 14, 2024 on Google

Came with my wife after a hike in Springwater. Service was only okay… but I like the server. I ordered a Chicken & Roast Beef Combo, I ordered mash potato for the side but didn’t expect the beef was also mashed. I thought roasted beefs were sliced, not chopped. And what’s worse was what came out weren’t even chopped beef, they were beef scraps, the left over from sliced beef sent to the other tables. My wife ordered a quarter rotisserie chicken dinner. Debris kept on felling off from bottom of her plate, debris of rice from someone else’s plate. I could have given three stars just because of the server. But when I think about the unacceptable beef, I’d become so upset, even today, and take away one star. This place doesn’t deserve this score, but since I am nice, I’ll give two stars.

August 30, 2024 on Google

We were so incredibly pleased with our stop at this location. We called in advance as we were showing up close to closing time from a road trip, and they were kind enough to be kind about it and accept us. When we were having trouble ordering, instead of upselling us, Diane was honest enough to suggest a single combo upgrade so my wife and I could share and save us that cash. Although it was more than clear we were pressed for time, Diane never made us feel unwelcome or burdensome. She was professional and kind throughout our multiple interactions. The food arrived promptly, and was very delicious. We got the roast beef dinner, which tasted so great. I wish the mashed potatoes were a little creamier and the bun not so hard, but everything was great. We finished the food promptly. It's interesting that I read a review that mentioned a watered down drink, because our ginger ale did taste a bit watery. When our meal was still not done past closing, we were again not made to feel burdensome, unwelcome, or uncomfortable. I believe there were two managers at the back that we thanked and gave good feedback to and now this positive review! We actually hadn't been to Swiss Chalet in a very long time, and this has been a pleasant and welcome surprise, and maybe we'll start visiting more often closer to home

August 6, 2024 on Google

Dined in for long awaited dinner date with hubby. Server was very nice. Ordered chicken dinner. Chicken was more like dry pulled pork. Chicken gladly replaced but no change and fries very mixed sizes and some burnt. Buns like concrete unable to cut. Manager agreed and we left without paying except for good tip for server as it was out of her control. Come on Swiss Chalet you can do much better. Update Aoril 27th 2024 First time after our last disappointing meal we decided to give Swiss Chalet another try. Lots more on menu and staff very nice. Unfortunately the chicken was dry and had to be shredded with a fork to get any meat off. Chips burnt. Both left meal. Our server was great and got a discount on our barely touch meal.

March 24, 2022 on Google