East Side Mario's

We have been to the Bayfield location 2 times and haven’t been to pleased with the service or food. We wanted to give it one more chance and we’re extremely happy with tonights service. I would go to say the best service we have had at any restaurant in a very long time. Jake k was extremely professional, fast and efficient. His attentiveness and positive attitude were very welcoming. Will definitely be coming back to this location. Thanks Jake ☺️

January 5, 2025 on Google

My spouse and I went on a little date night and had a gift card that offered east side Mario’s as an option. We haven’t been in years and figured it wouldn’t hurt to give it a try. Our experience was above and beyond our expectations. Our server Jake gave exceptional service. From quick and polite service, while also giving us updates on how our food was coming along. We were never without fresh bread, and he would check in on us frequently but not in a pestering way. Our food was hot and fresh, and the portions were better than we remember. The washrooms were clean and the atmosphere of the restaurant was warm and welcoming. Cant wait to go again! :)

January 3, 2025 on Google

Jacob K was our server, he was fantastic on busy Saturday! The kitchen was a little backed up and he was upfront with the wait time, apologetic (even though it was out of his control) and very helpful and timely with the drinks and salad to break up the wait time. The food arrived and was great as well, and Jacob finished out the dinner with exceptional service. 10/10 would recommend to a friend!

December 29, 2024 on Google

The food was absolutely delicious, with each dish expertly prepared and bursting with flavor. The menu offered a great variety, catering to diverse tastes. The staff were friendly, attentive, and ensured we felt welcome throughout our visit. The ambiance was warm and inviting, making it a perfect spot for a relaxed meal.

December 28, 2024 on Google

This is the best East Mario branch ever! The food was so good and I loved the friendly atmosphere. Jennifer, our server made our visit much more enjoyable. I’ll definitely visit again!

December 5, 2024 on Google

We had Jacob as our server and he was fantastic. Checked on us made sure we had all are food and we’re satisfied with everything! Will definitely come back!!

November 12, 2024 on Google

Great restaurant, great staff, fantastic kitchen staff, food was spot on, my fav is sausage pepper penne I like the spicy. FYI they do not skimp on the good ingredients in the pasta dishes like the protein of veggies always with the perfect ample amount of sauce. This is a fantastic option for a family of four to eat all you can eat soup salad bread loaf and pasta mains for $100(no alcohol). Very impressive will definitely be back.

October 31, 2024 on Google

Update Nov 2024 You're only as good as your last service team, and this time was a disaster! - our server seated us then didn't come back - no cutlery or napkins, asked the person who brought the bread, never got them until after the salad was brought out by a different server - the salads were brought out by someone who clearly had no idea where to take them. We watched her go around with our salads and ask 4 tables if the salads were theirs before taking them back into the kitchen. She brought them to us 5 minutes later, which is when we made our second request for cutlery and napkins, which was relayed to our original server and we got them some time later. - 2nd round of bread which was brought by someone else was frozen in the middle, both loaves. Couldn't find our original server so finally flagged down a different server who brought out new ones a while later. - 2nd salads were brought out by someone else, no cheese, we asked it never came - our chicken parms were brought out, by someone else again, we asked for grated cheese, it never came, we waited 5-6 minutes meanwhile we hadn't eaten the salad because we were waiting for the cheese, and now the mains had been sitting on the table for 5 minutes getting cold and it was obvious no one was coming with the cheese. - after watching our server wander around behind the bar, and around the restaurant, I finally went up to the bar and asked for cheese, again. Keep in mind that our original server never came back at any time to ask if everything was OK, if we needed anything, wanted another drink etc. Nothing. When she finally came over with the cheese, she had an attitude, and said "is that enough cheese for you, because I don't want you to get upset again" ..... Are you kidding? We sat there patiently not saying anything, realizing you're just a bad server, until finally it took our food, which isn't cheap, getting cold for us to finally say something, and you have an attitude? And then to say you're a bartender and don't usually serve tables and make excuses? No, you're just a bad server, with a bad attitude, period. We watched you wander around doing nothing for 40 minutes while everyone else looked after your tables. She offered a discount which we declined. I'd like to tell you how the chicken parm was but we never ate it, it was cold so we took it home. Didn't have one bite. Start to finish, this experience was terrible. Untrained Staff, uncooked food, poor service. Do better team! --------------------------- A couple changes since the last time I was at an East Side Mario's, one of which is that they don't bring out the big bowl of salad anymore, they use small individual bowls.. not a big deal and it makes sense for less waste, but definitely more running for the servers. Ordered a kids pizza, and 2 chicken parms, with garden salad and Caesar salads. Bread was good as usual, salads were bomb, probably the best we've had at an East Side, kids pizza was perfect, and the chicken parm and spaghetti were on point. Our server was amazing, sorry we didn't get your name, overall probably the best East Side experience we've had, and we've been to many. Great job!

September 9, 2023 on Google