Starbucks

One of the worst starbucks around. There is zero customer service, everyone working there looks miserable. And everytime I go there and order a drink, they never seem to know how to actually make the drink. "Is that with water, lemonade, or coconut milk?"... um shouldn't you know?? Why do I have to tell you how to make the drink. Literally your job. Anyways I won't be coming back here. Byeeeee

May 24, 2024 on Google

I go here more than I should because I often work in the area. I love this location and it is my go-to spot. I use drive thru and counter equally, and I’m always happy each time I go in. I have great conversations with the barista’s and it’s always a fun atmosphere. I also sometimes get sandwiches here, and if they don’t have my favourite (turkey provolone) they usually recommend something similar! Thank you guys for being so great! 😁

April 29, 2024 on Google

I struggle to find anything positive to say about this location. If I wanted to be spoke to in a demeaning way.... this for sure is the spot. I would give 5 stars for that. I cancelled my additions to my original order. Always dirty, bathrooms have urine on the floor the outside grounds have more garbage and cigarette butt's than a night club at 2am. Service is always slow, very fake and disingenuous. Maybe some lessons in sincerity, respect for others time and cleanliness could be learned from surrounding locations.

March 30, 2024 on Google

Taylor needs to be trained in colored people approach. She has a terrible attitude she spoke to me like she thought I was a dog. So bad I had to turn around and walk out. I didn't know starbucks was a drink for certain colors of skin.

May 17, 2023 on Google

This is my home branch, it is warm and inviting and you will always be served with the utmost care even when they are super busy, even by the teenagers or the new employees. They are wonderful, it starts with the management and transfers to the Barista they bring on board. I have been an occasional customer in many Starbucks branches and started visiting lately to the Aurora branch to kill recurring time because hey, Starbucks is Starbucks right? Wrong. It is unbelievable how the Gorham and Leslie's branch is outstanding with their level of customer experience. You can see how a caring and nursing manager and how they create a safe and inviting atmosphere even for confused customers while in Aurora the Baristas give you the feeling that they don't want to be there (or you). I guess that once you experienced the high standard of service provided by the Gorham and Leslie branch, you hope that every branch will be like that. Let's face it, you don't go to Starbucks for the coffee, the coffee is okayish. You go to Starbucks for the whole experience they deliver and this branch does an amazing job ❤

March 29, 2022 on Google

One of the best coffee shops in the area. Very big space, lots of tables. Very good view to outside. Very friendly staff. Drive thru service is not very fast.

January 12, 2018 on Google

I go to this Starbucks daily and it is my favorite location to go to! Staff is personable, happy and always makes my day better. There is seating available for at least 45 people so it also makes a great study/hangout location. It is the only Starbucks in town right now with a drive-thru so it is quite busy. Sometimes a 10 minute wait for a walk-in or drive-thru order, but don't turn away from this location based on that. Plan for the time or get Starbucks Mobile pick-up as I use this when I am in a hurry and it is always right there ready for me! Never an issue with orders and if there is any concerns, the great staff there is always ready to help. Thanks Starbucks at Leslie for being as great as you Are!

November 29, 2017 on Google

Like the Flat White coffee ☕ but the food not so much. Although a cheese Danish and lemon loaf are passable. Atmosphere: you are surrounded by people working on laptops who never seem to leave and take up all the tables and chairs 😬

October 16, 2017 on Google