St. Louis Bar & Grill

Always my go-to wings chain. Delicious wings, crunchy fries, and an addictive iconic dill dipping sauce. The reason for the 4 star instead of 5 is because of the lack of staff presence. It always takes so long to be seated, then to have our orders taken and for it to arrive. I don't mean during rush. This is when there are only about 4 tables being served. That being said, food is always leaving me satisfied

December 10, 2024 on Google

My server, Arina, was exceptionally kind, friendly, and attentive. She took the time to thoroughly explain the menu and ensure I had a great experience. The food was fresh, crispy, and, most importantly, delicious.

August 27, 2024 on Google

I don’t know where to start. This was one of the worst experiences I’ve had at a restaurant. I’ve been to many St. Louis locations. Always love their wings and burgers and the dill dip. I saw an ad for the all-you-can-eat ribs so I told some friends and decided to give it a shot at this location. Let me start by saying that the restaurant was empty when we got there at 6 pm. It was just our table and another table. We ordered the first round of ribs and it took almost an hour for us to get it on our table. When we talked to the server, she said it was because they received a large number of online orders. That’s fine, we understood. She told is that the next orders would be coming in a lot quicker. That didn’t happen. Every order took so long to arrive. Never seen this before. When we asked for water we got it but were never offered a refill. By the time we got our third order of ribs, there wasn’t enough sauce on it and the centre of it was cold. Yes, cold. Not even room temperature. It was very clear that they either didn’t care or they were understaffed. Even their fries, which we always love, came EXTREMELY salty. Really really salty. When we told them, they took the fries and brought us a much smaller portion with no salt at all. Not one grain of salt. We just ate it because we were tired of complaining to our server. Our server was nice and patient though. Our party really suspect that they didn’t have enough staff in the kitchen. We don’t know what the real problem is but it was just a horrible experience all together. If you view my ratings on other restaurants, you’ll see that I almost always give a 5 star review to any restaurant I visit. I’m very fair and not the kind of picky eater or a difficult customer. But this time, I had to give this restaurant the rating that I think it deserved.

August 22, 2024 on Google

Came here for a friend’s birthday, there was 12 of us. The waiter was very overwhelmed and annoyed by us. The food was very good and the owner came out and gave the birthday boy a gift which was super nice. Wait staff could be a little more friendly and patient.

August 14, 2024 on Google

I've been going to St. Louis for years but yesterday was the first time I visited this establishment. I live in Toronto so I don't frequent this particular restaurant. But, it might be my go-to whenever I'm in Newmarket. Overall, I was provided with excellent service from both Goldilocks and Edona. They exhibited a friendly demeanor. In addition, I only waited about 5 minutes for my chicken wings and about a minute for my drinks. Cheers!

August 8, 2024 on Google

A complete nightmare! - RACIST OWNER !! Stay away, if you dont want to embarass yourself. Only if I could give a negative star rating, I would. We went there on my teenage daughters birthday... she wanted to go grab lunch, and we decided on this location. The place was almost empty, considering it being a Thursday afternoon and just one server managing the entire place, including the bar. We ordered one pound original wings and another pound of boneless wings with fries and a couple of drinks. The first bite into the boneless wings and they felt raw. We tried a couple of more and then decided to call the server and let her know. The server was really nice about it and apologized. She took them back to the kitchen. In about 2 mins, another person came out from the kitchen with a cell phone in his hand and told us the owner wants to speak to us. I was initially delighted at the concern and the interest the owner took and willingly agreed to speak with him. This is where the problem started - from the word go, he was rude and not ready to listen. He accused us of being cheats and said he was coming to personally speak with us. On reaching the restaurant, he aggressively started shouting at us and calling us "dine and dash" people... he told us to get out of the restaurant and threatened to call the police. We had already paid for the whole meal (had not even finished our drinks and food). He was so out of control that he started yelling and shouting, hurling abuses and not even considering that I had a young daughter with me. He followed us threatingly right upto the door, and then he threw the bombshell... he said "I ALWAYS KNEW YOU INDIANS WERE HERE FOR A FREE MEAL" My daughter held my hand and requested me not to react. We sat in the car for a long tim, thinking if what we had experienced was just a bad dream. My request to anyone reading this review - if you are an Indian, know what this person thinks of you, and even if you are not, supporting such an establishment is not just supporting racism but encouraging it. Keep away if you have any self respect. The picture of the uneaten RAW wing is attached for reference, which I showed him and he insisted it was cooked without even touching it. cc: St.Luis Corporate Office... How can you let your brand outlet be managed by a racist person, period ?

July 4, 2024 on Google

The staff was very friendly and not too crowded upon lunch when I visited. Food was as tasty as other St Louis too. Love the atmosphere of this one and will definitely go again

October 15, 2022 on Google

3.5 stars. All my ratings go to the Service staff. Excellent bartenders and servers. Friendly, helpful, nice conversations. But when I got home with my order it all changed. First off, I only got 4lbs of wings when I paid for 5lbs🫣🤦. The wings barely had any sauce, very dry and the chicken meat was also dry. Must have been sitting in a warmer for too long. Usually you get some veggies with Wings but not in this order, even though I got 3 packages of ranch dressing 🤷🙎. I definitely do not feel like I got $75+ value. I'll be checking out the competition the next time I want my favourite snack PS my name is not Justine. My pronouns are (he/his/him)

August 26, 2022 on Google