Quesada Burritos & Tacos

This is a amazing place gave me and my family free chip bags 5 out of 5 stars

December 25, 2024 on Google

Sadly since this location was bought out by another owner, there have been some very noticeable changes to experience and service in this location. Food quality has dipped a bit from previous owners- give it a 4/10 on a good day. For example, today most of our food was quite dry. In comparison to previous ownership, food was always fresh, but since the switch over, the quality has vastly changed. A lot of times find mushy pieces or close to rotting toppings ( usually have to pick it out of my food while eating) as well as portion sizes I’m usually stuck asking 3-4 times for the staff to put more than a sprinkling of lettuce or tomatoes or other toppings while previous owners actually gave a fair sized portion of each topping and never had to ask for more ( especially since 2 individual items with 1 drink ends up costing us $38, I should be getting a fair amount for what I’m overpaying for) I feel like every time I come here to pick up late night meals, they are rationing each and every portion of food from protein to toppings or sauces. Customer service has dipped as well- give it a 3/10- sometimes I catch the staff on a good day, but most of the time I am “greeted” with a very disappointed look that someone has entered the restaurant. like it’s bad that I have shown up. Don’t typically feel welcome upon entering this establishment. Please note- I am never rude and have always and will always greet another person with “hello , how are you doing?” I am polite and respectful. Yes based off of these experiences i can choose to dine somewhere else, but it’s somewhat affordable-ish and it’s close to home and can easily pick up food for the family and or bring them along for a quick bite. I come here for meal convenience. At this location I commonly get an annoyed look that I am there. A lot of the staff look very unhappy to be there and look like they are miserable. Overall atmosphere of the restaurant is a bit bland, give it a 4/10 not a very exciting place to sit in and eat at. But most places are usually like this so it is what it is. whenever I’m there I usually find a lot of food on the floors or have to wipe down our table with napkins before eating. Only once have I ever seen anyone clean, but they just moped over the food that was on the floor and left it there. Other locations have very similar issues that I have visited but after 5-10 visits after new ownership has taken over it has not gone into a positive direction. It’s a bit of a let down unfortunately. Food quality needs to be worked on more, customer service training needs improvement( or maybe hire staff that actually want to work and be there and not dismiss customers that bring you business), and have more staff working during busy hours say like a dinner rush… there were a number of people in line waiting for their orders and both employees ( only 2) were scrambling and going back and forth between different customers trying to complete orders instead of going in order of when they arrived. Wasn’t really fair to us waiting for over 25 minutes to have our order started and completed when they served people that came in after us by more than 10 minutes ( we didn’t have a large order it was only a small burrito and a bowl)… took almost 30 minutes for us to be served and given our food.

November 12, 2024 on Google

Amazing food !! Top notch quality food!! New owners are very friendly and very positive energy overall!! Thank you guys must recommend to everyone!!

October 26, 2024 on Google

The new owners are great, this place has really changed a lot. Good customer service, fair portions and friendly staff!

October 24, 2024 on Google

Very delicious food and friendly staff. Vegetarian options are vailable with health and hygiene. Place is very clean.

May 25, 2023 on Google

Recently stopped by the store, tried out the burrito of the day special for the month of January! The guy and girl we're excellent plus the burrito was great!!! I like the fact that they have multiple sauces, salsas, and funky flavors. Thumbs up!! 👍💯🆒️

January 7, 2023 on Google

Great service, the staff are always very friendly and engaging, foods always very fresh with good value and quality. The food service professionals take great care in putting the food items together beautifully. I love tacos, and have long mastered Mexican food. This is my favorite location for this franchise. It's very clean, and I'm a three year customer. Great team, great food, highly recommend.

September 6, 2021 on Google

Fantastic restaurant. Vibrant environment and atomsphere, clean, wide variety of options and very friendly staff. A staff member named Arjun made my experience very pleasant by being extremely accomodating and friendly. Food was terrific, and desert too (they have churros!) I would highly advise to try it.

September 16, 2019 on Google