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McDonald’s
McDonald’s is a new restaurant in St. Catharines opened more than 6 months ago.
Location
10 Sullivan Ave, Thorold, ON L2V 2Y2
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Frequently mentioned about
Featured User Reviews
Poor employee management. We are asked to pull up to a parking space EVERY TIME we use the drive thru at this location. It doesn't matter what you order. Even if there is no vehicles in line behind you. Even if you place an online order threw the app 10 mins ahead of your arrival, they will not have it ready. You will be asked to pull ahead and wait like it's protocol. With the poor design of the parking lot layout, you would think the staff would try to make it easier for guests to exit.
December 31, 2024 on Google
Food was pretty decent, this was my second time to this location. It wasn’t busy when I ordered. It Took over 15 minutes for my order. I Would give a better review if the service was a bit better..
December 29, 2024 on Google
Interior of the restaurant is clean and new. Wait times are hit or miss. Parking lot is a disaster and there were a few times people had to back out onto the street to let the people at the pickup window out because the line looped in on itself and nobody could move. Realistically it’s in the worst location especially since there were many open lots in more suitable areas. It’s NOT open 24/7 either.
December 21, 2024 on Google
Big and clean with ample parking and hardly busy at all. Staff were friendly and helpful, but the front end cash needs better display and/or pictures of what is available in the way of food. It’s very bare and we had to ask the staff what they had and what was available. Very friendly and helpful, but the display cabinets or the digital menu boards could have been much more helpful if utilized.
December 9, 2024 on Google
Food was good and fast, friendly service. Maybe just a little less salt on the fries. The only thing I don't understand is whoever designed the drive thru didn't think about trucks going thru, I give it a couple weeks until the curbs are black from tires hitting them. Terrible design.
December 3, 2024 on Google
One of the cleanest Mcdonalds I've ever been in. The music playing in the morning is perfectly calming to start your day. Staff is very nice and always say good morning to me. Sometimes have to wait for food if come at busy time.
November 26, 2024 on Google
This is a NEW location in Thorold. GIVE them a break. Staff is learning. The time & service was very good 👍
November 24, 2024 on Google
Walked in to order and immediately liked the layout/setup. They made the best use of the little space they had to work with when building the place. Staff was friendly and relatively quick. Food tasted fresh but I had a issue with the fountain coke drink, it tasted off, like the syrup mix ratio was too little. Overall it was a nice experience, if you can get past the noisy air ductwork/hvac system when inside.
November 17, 2024 on Google
Hours
(905) 680-8629