Dairy Queen Grill & Chill

I've been coming to this location for years and the staff is very friendly at this location. They always deliver great customer service and are very efficient at completing your order. I would like to single out one employee in particular her name is Raman and she's the absolute best employee at this location. She's super friendly and super good at her job! She always delivers exceptional customer service and is very quick at completing your order. She always has a smile on her face when dealing with customers and will make sure your Dairy Queen experience is excellent. So if you ever have a problem or a question or concern just ask for Raman and she will take care of you! She is simply the best! She deserves a raise and a promotion at the company for being such a dedicated and caring employee.

December 10, 2024 on Google

Had a best experience at this location. Staff was so friendly and helpful. I always had icecream and food from this location. But this time I got a customize cake and it’s turned out really delicious. I must say this location and their staff is best.

November 25, 2024 on Google

ordered an ice cream cake specifically for someone with CELIAC a gluten allergy - not a preference. the woman who took my call insisted that they could do it and i even clarified and confirmed multiple times when ordering and arriving today for the cake. upon getting home and cutting open the birthday cake it was in fact NOT gluten free. after specifying so many times this was for an allergy the level of carelessness in this is insane. does this look like no cookie? i don’t think so looks like it’s full of it

November 24, 2024 on Google

First of all Google sent me to an address inside a townhouse complex and dead end. That was the beginning of the experience. So, I order a double cheeseburger with tomato and mustard only on it. The server says “A number 1?” No just a cheeseburger, not a combo. Along with a milkshake. I get to the window and the server said that I wanted a cheeseburger with no cheese? What? No. If I wanted a cheeseburger it means I want cheese. I explain that I just don’t want all of the toppings ie ketchup etc. just tomato and mustard. I’m taking this to someone in hospital who couldn’t eat the hospital food and loves Dairy Queen’s burgers and shakes.Now running very late because Google sent me on wild goose chase just to locate this Dairy Queen. Finally get to the hospital with said burger and lo and behold it’s got cheese but also ketchup. No tomato. Absolutely horrible tasting and the patient doesn’t eat it. Apparently, this has happened to a few people when I mentioned it. Why would a person think that someone would order a cheeseburger when they didn’t want cheese? We all know that there are hamburgers and if we wanted that we would say that. Please tell your servers that when someone says only tomato and mustard or any other toppings that’s what they mean -TOPPINGS! Not instead. Please train your staff better.

October 17, 2024 on Google

Asked for mint blizzard, got a regular, asked them to fix it. Then they just dumped the mint syrup on top. Even mixing myself made it taste bitter

October 16, 2024 on Google

Went there with my family. The gentleman greeted us and made us feel welcome. The blizzards were amazing with lots of candies. I was happy to get my favourite Reece Extreme. Truly worth every penny. Will recommend this location for sure 👍🏼

September 3, 2024 on Google

This was my first and most disappointing drive-thru experience at Dairy Queen. The staff was extremely rude and made faces when we requested an extra spoon and napkins for our small children. They didn't bother to smile or greet us politely, making us feel as if they were paying us to get ice cream from them. I only visited this store because it was nearby, but I will never go back. Additionally, I am attaching a photo of the banana split sundae. They didn't even know how to make it properly and put the banana on top. It was a total waste of money with the worst customer service.

June 15, 2024 on Google

This is the worst DQ location. Service is slow and unfriendly. Ordered 2 blizzards and received ice cream with very little toppings at the very top of the cup. We are sick of being ripped off at this location and will drive further to get way better ice cream and service from now on. Super disappointing!!!!

February 24, 2024 on Google