Bourbon Street Grill

The service was good the lady did give me a good deal , I got noodles,and shrimp with broccoli.but every thing had no salt no flavour.it was first time I had taste good really.not satisfied at all

December 7, 2024 on Google

Just ordered food and asked her if she can put more chicken. She said she’d charge me extra. Keep in mind the plate is 75% mashed potatoes and 25% meat. Why am I paying $11+ for potatoes? Not going here again they are always so stingy. Manchu walk it is

October 5, 2024 on Google

At the end of the night, the food wasn’t fresh, stale is the word maybe. I’m not sure but it wasn’t very edible…. The rice was hard, so was the peas. No flavour, I mean zero. Really disappointed. Every location is different and inconsistent. The shrimp was awful, waste of money. Most expensive meal I paid for in the food court and it was the worst. Unpleased.

August 25, 2024 on Google

note- mind my half eaten meal it was that good I had to make a review half way through 😄. First off, nothing less than AMAZING customer service from the two ladies that serviced us today - smiles, conversation and timely service.The food was great, very flavourful. The workers definitely took pride in their jobs during my visit today and I’m definitely impressed with the variety of delicious options for great prices - big food portions ! Today the workers truly made it the best experience with their attitudes and positive work ethic; so much so my boyfriend wasn’t going to buy anything and did so because he wanted to support them as well and was so glad he did. He loved the bourbon chicken. I truly hope the ladies working this location get recognized for their great work. I’ve ate out many times, high end and low end and they truly made me look forward to my next return. Absolutely excellent customer service.

January 7, 2024 on Google

One of the best places to eat in all of Durham region! Staff is always friendly and polite, the food is well presented and fresh - but what happened to the tip feature when tapping to pay? I regularly tipped at this location but the new machine does not ask. A+++ Price to portion ratio is good - a grown adult and a child eat like kings for under $20

October 21, 2023 on Google

We revisited Bourbon St. Grill for dinner, a place we've frequented many times in the past. Consistently, we've found the food to be delectable and satisfying. While the menu offers a diverse array of options, I invariably opt for my favorite: the Bourbon fried rice, accompanied by broccoli and Bourbon chicken. During this visit, we ordered two combo meals, and the staff efficiently prepared our order. In the end, we left content with our dining choice, appreciating the invaluable convenience this restaurant consistently provides.

September 16, 2023 on Google

Seriously disappointing. I had bought food from the Eaton centre location, and it was so good, just the plain broccoli and bourbon chicken that I came to this location to purchase the same meal. The broccoli was mostly cabbage. Additionally, I didn’t even ask for rice or noodles, since I didn’t want it, but also thought they’d load up on the broccoli and meat. The portion size laughable. Compared to the location at the Eatons centre, this was absolutely disappointing. Not impressed. Coming from the Eaton centre where they completely load up your container and where the broccoli was only that and no fillers I was very let down.

June 21, 2023 on Google

Food is good but staff need to smile. Prices are okay but they need to give better portions of food to accommodate the container size. I do not trust the veggies and salad though, it was a while back I remember a lady in front me ordered her meal with veggies/salad and within 2 minutes of cashing out she returned (while I was cashing out) and was screaming because there was a slug or snail on her veggies. I have been completely turned off and extremely cautious ever since. I asked to see and it looked like a piece of mushroom. The employee told her they'll make her another one. It took me a while to go back, but since I've been back I haven't seen or heard or anything as outrageous as that. So 3 stars it is!

May 7, 2019 on Google