Beamsville Fish And Chips

We ordered a 1 piece Haddock with Chips, a seafood platter with Chips (substituted Pollack with Haddock), 5oz Perch with chips AND Calamari (no chips so they knocked $2.00 off the original price of 21.55) The Haddock and seafood platter were enjoyed. The Perch was just ok at best. To much batter, the only flavours were batter and oil, but the portion was fair. What we REALLY need to talk about is the service, and the Calamari portion. So when I got home, I discovered two things. #1, they forgot the piece of Haddock that was to be with the seafood platter. Then, #2 I opened the package of Calamari to find what would be a portion of MAYBE a cup worth of small definitely overdone Calamari's. I called right of way. At first the person who answered the phone assured me his co worker packed the Haddock I then proceeded to tell him everything I pulled out of the bag (including me being very discriptive of the terrible Calamari). His solution was store credit for the next time I order. No thanks. I said Id be right back to get new Calamari and the Haddock owed to me. So now because of this mistake on there part Im eating a cold supper. After spending 91.00 I feel there should have been some compensation for these mistakes. Now, the Calamari, IT IS NOT WORTH IT, DO NOT BUY IT. The portion size is truly is no more than a cup worth of Calamari. You could seriously go to Boston Pizza, or Jack Astors or ANY chain resturant and get MORE Calamari for less of a price. Like I said the total for calamari and chips is $21.55 and i think you get $2.00 worth of Calamari and $19.00 worth of Chips. Beamsville Fish and Chips, I will DEFINITELY not be back and I DEFINITELY WILL NOT BE RECOMMENDING THIS PLACE TO ANYONE. I ALSO WILL NOT BE SHY WITH SHARING MY THOUGHTS OF THIS PLACE WITH FRIENDS, FAMILY, AND COWORKERS. I WOULDNT EVEN SEND MY EX WIFE THERE

September 27, 2024 on Google

Take out fish and chips, I ordered the five ounce haddock. It was enough to feed two people!!! The fish was done to turn, the chips were excellent!! I look forward to ordering again!

September 27, 2024 on Google

This location was given a 1 star because I couldn't rate it any lower. We called for a take out order, and had to wait in queue, it said we were the 5th caller and time wait would be 5 minutes. It ended up being 15 minutes on hold and as I was the next to order, they hung up on me. It's not the first time this has happened and that's why they got this rating. So I called the St. Catharines location, they picked up immediately, and the order was going to be ready in 10 minutes. So if you're hungry the Beamsville location is not recommended.

June 22, 2024 on Google

Basic order is to come with is tartar sauce, malt vinegar and ketchup. Just basic. When you order extra and pay for it and don’t receive any the basic nor the extra. I call them to see about missing items and was told to get a hold of skip the dishes. It’s not skip fault. It’s your fault. I didn’t get what it was suppose to come with not even the basic, nor the extra that I paid for it to come with. I understand about the extra but it’s your job to pack even the basic. To not even rectify the order. Eating plain fish and chips as dry is not enjoyable.

February 24, 2024 on Google

Amazing deal for the one piece pollock and chips ! $6.35 for this. Wow. Great quality and great way to bring in customers as it’s working, because I will definitely be back to try other things on the menu.

November 15, 2023 on Google

We have been loyal Beamsville Fish and Chips clients for roughly 3 years.... EVERY... SUNDAY... NIGHT!!! unless they are closed. Always order a 3 piece Haddock and Fries (this is the 3 pc we received last Sunday). We have always throughly enjoyed our meals there and would always recommend them. The past few weeks the fish has been horrible compared to what we have come to expect. Chips are always on point so cannot complain about them, but the fish portions have been 1/2 the size that we usually get and it is dry. You will notice that it is on a baking sheet as we have always heated them up after the kids have gone to bed and have never had a problem. We contacted them through messenger, and we did receive an instant response and it started out very positive as we were really only wanting them to know that their product was not meeting their normal standards. She asked us for the order and how we had paid so she could fix it the next day. I gave her the information and let her know that I had also added a tip as we always do for the kids working there. Her final question was what temperature did you heat it at? I told her that this was right out of the box and that we were not looking for a refund just to let them know incase they had changed recipes, suppliers, cooks, etc..... NO RESPONSE after that. Yes the food was disappointing for the last few weeks..... but customer service is more disappointing at this point. Now on the hunt for a new fish and chip joint. Edit: After the response to this review : yes it was 11:18pm SUNDAY NIGHT... it is now Thursday night at 9:21pm (and only heard something back because I did a google review 1 hour ago) ... a simple message back to that interaction " thank you for your feed back and we will make sure to check into this" Maybe, "we appreciate your feedback... Feedback only makes us better."... I don't know something would have been nice.... after my last comment on messenger? Radio silence! I was trying to be nice in my interaction with you as messages (constructive criticism) are always received that way better. Also, that was the reason to message you privately. I truly do not complain about much... so I was trying to let you know nicely. But apparently (as i have seen on previous reviews) you only seem to respond to negative reviews....It's a shame... I can post the whole message, you have seemed to cherry pick the message. "May I find out the order and how you paid so I can track this order down and get this fixed tomorrow". AGAIN, A simply response to our initial correspondence would have sufficed and I would have left it at that.

January 6, 2022 on Google

Been ordering there for the last five years. Never again!!! Only received half my order to start. They would not replace the whole order so our family could eat at the same time. So i had to wait another 20 minutes for mine and apparently i got the child size. And when i called back i had to listen to some 16 year old who wouldn’t let me get a word in edge wise. Apparently there was no management on site. Never ordering there again

May 16, 2021 on Google

Great place for some takeout fish. Huge portions. This is my leftovers from a 3 piece Haddock and chips. Yummy. Lunch tomorrow!

July 30, 2016 on Google