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Tim Hortons
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Tim Hortons

Coffee shop
3.6(743 reviews)
Open
Today's hours: Open 24 hours

Tim Hortons is a new restaurant in Markham opened more than 6 months ago.

Located at 9251 Woodbine Ave, Markham, ON, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.

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Location

9251 Woodbine Ave, Markham, ON L6C 1Y9



Features

Service options

DeliveryDrive-throughTakeoutDine-in

Highlights

Great tea selection

Frequently mentioned about

drive thrucleandonutsbagelhandspaymanagermorningcupcashier

Featured User Reviews

The service was bad in a strange way. I ordered sparkling quenchers and emphasized on "sparkling" for multiple times since I knew they could mistake it as lemonade. But it turned out we received lemonade. When I asked for exchange without blaming anyone, they told me I ordered lemonade since it is what is on receipt. They also lied to me saying there wasn't sparkling water available. Took wrong orders, lied to customers, and were reluctant to fix the mistake. It is indeed bad.

December 30, 2024 on Google

Expectations vs what you get… horrible customer service especially at the drive thru window every morning!

December 11, 2024 on Google

Anika has a great customer skills. She is brilliant . I ordered a tea latte and there was a other girl who just gave me double double & then Anika came & made my order correctly and apologized.even she has no mistake. I am so happy with her . She speaks politely and she has a perfect way to deal with customer. I always want my coffee from her only . I want customer service like her at every tim Hortons .

December 8, 2024 on Google

Asked for a dark roast, coffee was pathetic, it seems the machines are not clean. There is a bad smell. Also asked for white hot chocolate instead was given regular hot chocolate. this has repeated a few times already.

December 8, 2024 on Google

Extremely slow service inside. 8 people in line and only a single staff person serving. Someone orders french vanilla and they have to walk behind to drive through area, someone orders decaf and they have to go around the back to drive through area again. Long story short 10 mins in line for a quick service restaurant is too slow. Your staff could be deployed differently when you have a line in the lobby extending our the door!

November 21, 2024 on Google

I ordered a few items (soup, potatoe wedges, Tim bits) and spent a little over $17. I asked for a bag to carry the items I bought. First they said they didn’t have any bags. I pointed out the large paper bags they use for Uber eats. I was told they weren’t allowed to give me a large paper bag. They said the policy said they could only sell me a reusable bag with the Tim Hortons logo on it. I think it’s ridiculous that the staff aren’t allowed to give customers with a large order something as simple as one paper bag. It doesn’t make sense that they give out cutlery & butter with the soup & bun, ketchup with the potatoes wedges, napkins, etc…but company policy draws the line at a paper bag? When all the food I ordered already comes in little paper bags anyways? It’s clear that someone decided on this “no giving paper bags to customers” rule because they want customers to buy the reusable bag but that’s horrible customer service. In Canada, Tim Hortons had over $9.5 billion in gross sales in 2023, making it the top restaurant chain in the country for that year…and they’re trying to squeeze even more money out of customers over a paper bag? Pathetic.

November 14, 2024 on Google

Got a pizza, Boston cream, raspberry muffin and hot chocolate. The pizza and Boston cream were great. The muffins was alright not bad. The hit chocolate was mediocre at best. Something was wrong with it. I went in the drive thru, it was quick especially since they made a pizza. The service was okay to bad. The person on the mic wasn’t versed in customer service but was niceish and a little slow. He needs to be taught by management better.

November 14, 2024 on Google

I’ve been buying from this restaurant for about a year now, usually a London fog, earl grey with steamed milk. I swore never to buy it from this Tim’s again about a month ago, I still went there today, but this was my last time! , never again! It was literally half of a medium sized cup and zero taste! Like drinking warm milk froth. When I said the cup is empty, the girl said it’s steamed milk, as if that explains the half empty cup. It’s one of many times I have had this issue , when this tea came out, it was way better, now it’s just awful. Every time I asked to add a little more vanilla syrup, they added 0.50 cents. I’m never going to buy it again from this particular place 😞

August 9, 2024 on Google