The Oak & Ale- Whitby Shores

This place is nice, but pre-fab burger patties are such a letdown. Outside of pure fast food joints, they shouldn't exist. At least the fries were real/good.

December 29, 2024 on Google

Came in for dinner, and ordered a bunch of apps to split. Our server was amazing, and suggested great things! The spinach dip was kinda different from what i was used to. This tasted like processed cheese. It was still good, but just different from the other spinach dips I've had. It was also kinda overcooked, but still edible. It was a decently quiet place, so it was a great atmosphere. We would for sure come back :)

December 16, 2024 on Google

Waited to be seated ....was seated...no exchange...no good evening ...and we waited approximately 10 mins before our server came ... restaurant had 6 people in it when we arrived ...1 bar staff ...4 servers ...do better!! Now our server was wonderful!! Thank you Rachel ...but otherwise it wouldn't hit our radar again. Food was fair ...lacked flavour ...wasn't terrible..but nothing that separated it from its competition. We had one meal with hair in it ..which...happens ...and it was clearly a mistake ...but then one of our party didn't have a meal because the rest of us were already well into eating when said hair was discovered and they did correct it ..brought hot new meal ..but damage done. Lovely venue ..really loved it! But unfortunately not recommending.

December 2, 2024 on Google

I ordered wings (non-breaded) and fries via skip the dishes. The fries were good but the wings were rubbery and fleshy. I could have boiled the wings for the same effect and smothered them with whatever sauce you serve them with. I invite the owners (or restaurant manager) to show me how they cook non-breaded wings.

November 29, 2024 on Google

Sad to write this review cause I really thought this place was better. Today I ordered for pickup on my way to work, I was told 15 minutes and ended up waiting an extra 10-15 minutes inside even though there were hardly any other customers.. I got the chicken tenders (tossed) with sweet potato fries as a sub for regular fries, with an extra house dip, not only was the order $27 before a tip, my chicken was quite noticeably over cooked with black charred spots all over the chicken, and the sweet fries weren’t done quite enough :(

November 16, 2024 on Google

We visited the Oak and Ale Whitby Shores on Saturday evening had the absolute worst experience there. We were in a large group so I understand that can be stressful however, after waiting for more than an hour my sons burger wasnt cooked in the middle and then had to wait another 45 mins to get our meal and everyone in our group had already finished. It was to the point where they just put our food in a to go container as opposed to serving us. They also didn’t even bother asking what the kids wanted for their dessert so we paid for a full kids meal and didn’t receive . Our server tried his best but so I can appreciate that but the overall experience was horrible and I can’t see us ever going back. While I try and support local this is the 3rd time we have been there and each time is more disappointing than the last.

October 21, 2024 on Google

Unusual Experience at Oak and Ale I never write reviews, but I just had to share this weird experience at Oak and Ale. The food and service were fine—no complaints there. But when our food came, I had to ask for cutlery, which is when things got a little… bizarre. Our server started pinballing, bouncing around from one spot to another, behind the bar, into the kitchen, then back again. It felt like I was on a prank show.. After legit five minutes, she finally brought the cutlery over. I’m pretty sure she had to wait for another table to finish with theirs before she could bring it to us. Food had gone cold. Not a great experience. I’ve never seen anything like it at a restaurant before. It didn’t feel like anyone was managing the place, but if they were I hope they were in the office doing roll ups or ordering same day delivery cutlery off Amazon lol. I get that times are tough, but cutlery doesn’t feel like the right area to cut back on. Rookie stuff!

August 29, 2024 on Google

Stopped in here on the way back from a day out in Oshawa and we were disappointed. The fries tasted like they were cooked in old oil, kids chicken fingers burnt and the fish batter was soggy. The sourdough bread on the turkey sandwich also tasted of dirty grill plate unfortunately. Along with the less than underwhelming service, it wasn’t value for money. Good points were nice bar area, clean washrooms and cosy fireplace (floor in main dining area needed a sweep however).

March 15, 2024 on Google