Sunset Grill

This location is great. The servers are extremely sweet. I am usually an early bird and grab breakfast before heading to work. The quality is consistent and the food’s well made every single time. The staff is really pleasant so a good start to the day. Would recommend their meat lover’s poutine

November 26, 2024 on Google

Lovely little place and a nice change from the “brampton vibes”. I went in around 2pm on Saturday afternoon and wasn’t too busy. Ordered eggs, with bacon, sausage, toast and home fries with a small fruit cup and coffee. I had attentive, pleasant, and friendly service from everyone. Authentic and genuine people running a family business and really care about providing a great service and taking care of their customers. Food was well prepared and came out super fast. Coffee kept flowing and I had a relaxed and enjoyable meal and experience overall.

October 26, 2024 on Google

I recently visited Sunset Grill and was extremely disappointed with the service. After placing our order, we waited over 30 minutes only to realize they had completely forgotten it. When we inquired, the staff assured us it was "coming soon," but another 10 minutes passed with no updates. As frequent customers living nearby, we were shocked by the decline in service quality. This experience was far below our expectations, and we left feeling frustrated. I hope they can address these issues.

October 20, 2024 on Google

Been at this location many times. This morning service was very pathetic. After waiting for 40 Mins still no food on the table. When we asked for the food they were like “ did you order”. Big zero for customer service.

October 20, 2024 on Google

I always have a really great time doing brunch here.Staff is friendly and nice, ambience is great and food its great aswell but got minimal veg options would be more nice if they add more of veg options.Overall its all perfect.👌

October 6, 2024 on Google

1 SONIC BOOM - POOR SERVICE & PUBLIC HEALTH ISSUES🌟 𝘐 𝘱𝘳𝘰𝘷𝘪𝘥𝘦 𝘶𝘯𝘣𝘪𝘢𝘴𝘦𝘥 𝘳𝘦𝘷𝘪𝘦𝘸𝘴 𝘢𝘴 𝘢 𝘎𝘰𝘰𝘨𝘭𝘦 𝘳𝘦𝘷𝘪𝘦𝘸𝘦𝘳 𝘵𝘰 𝘢𝘴𝘴𝘪𝘴𝘵 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘢𝘯𝘥 𝘱𝘳𝘰𝘮𝘰𝘵𝘦 𝘦𝘹𝘤𝘦𝘭𝘭𝘦𝘯𝘵 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘴𝘦𝘳𝘷𝘪𝘤𝘦. 𝘐 𝘥𝘰 𝘯𝘰𝘵 𝘢𝘤𝘤𝘦𝘱𝘵 𝘤𝘰𝘮𝘱𝘦𝘯𝘴𝘢𝘵𝘪𝘰𝘯 𝘰𝘳 𝘦𝘯𝘥𝘰𝘳𝘴𝘦𝘮𝘦𝘯𝘵𝘴 𝘢𝘯𝘥 𝘮𝘢𝘪𝘯𝘵𝘢𝘪𝘯 𝘪𝘯𝘥𝘦𝘱𝘦𝘯𝘥𝘦𝘯𝘤𝘦. 𝘊𝘰𝘯𝘴𝘪𝘥𝘦𝘳 𝘮𝘶𝘭𝘵𝘪𝘱𝘭𝘦 𝘴𝘰𝘶𝘳𝘤𝘦𝘴 𝘢𝘴 𝘪𝘯𝘥𝘪𝘷𝘪𝘥𝘶𝘢𝘭 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘴 𝘮𝘢𝘺 𝘷𝘢𝘳𝘺. 𝘝𝘦𝘳𝘪𝘧𝘺 𝘵𝘩𝘦 𝘭𝘢𝘵𝘦𝘴𝘵 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯 𝘢𝘴 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴𝘦𝘴 𝘤𝘢𝘯 𝘤𝘩𝘢𝘯𝘨𝘦. 𝘐 𝘰𝘧𝘧𝘦𝘳 𝘤𝘰𝘯𝘴𝘵𝘳𝘶𝘤𝘵𝘪𝘷𝘦 𝘧𝘦𝘦𝘥𝘣𝘢𝘤𝘬 𝘢𝘯𝘥 𝘸𝘦𝘭𝘤𝘰𝘮𝘦 𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘧𝘶𝘭 𝘥𝘪𝘢𝘭𝘰𝘨𝘶𝘦. One Star Review for Sunset Grill - 2969 Bovaird Drive East, Brampton I have been a regular at Sunset Grill since it opened at 2969 Bovaird Drive East, Brampton, and it's disheartening to witness the consistent decline in both service quality and operational standards. There are serious ongoing concerns with the establishment’s sanitation practices, employee conduct, and food handling procedures that need immediate attention. The state of the restroom facilities is not only inconvenient but poses significant health risks. For over a year, the restroom faucets have had inadequate water pressure, making effective handwashing nearly impossible—an essential preventive measure in any food service environment. Despite multiple reports from myself and others, the issue has gone unaddressed. Compounding this, the automatic paper towel dispensers are non-functional, and management's interim solution—placing a roll of paper towels on top of the dispenser—is highly unsanitary. This exposes the paper towels to contamination, as they are frequently touched and mishandled by multiple patrons. Moreover, the dispenser’s angled surface often causes the roll to fall onto the floor, leading to further contamination risks. This handling of hand hygiene supplies does not align with safe food service practices and significantly increases the potential for cross-contamination, particularly concerning in an establishment serving food. Service quality has also deteriorated markedly. Upon arrival today at 0927 HRS (9:27 AM), we waited at the designated "Wait to be Seated" sign, only to be ignored by staff, who instead instructed us to grab menus and seat ourselves at Table #52. This lack of customer engagement and oversight sets a poor tone from the outset. We placed our order for Three Eggs with home fries, toast, and turkey bacon, along with a coffee request, which was initially served in the incorrect cup size. While this minor error was promptly corrected, the larger issue arose with the handling of our food. From the time of order placement to the point of receiving our food, an excessive amount of time elapsed. Our completed order was visibly left sitting in the pass for over 10 minutes—specifically, from 0952 HRS (9:52 AM). This extended period of holding time raises serious concerns about food safety and quality. Food that remains in the pass for prolonged periods risks entering the temperature danger zone (4°C to 60°C), where bacterial growth accelerates, potentially leading to foodborne illnesses. When we addressed this delay with staff, the dismissive response—that they were short-staffed—was both unprofessional and indicative of poor management. Staffing issues are not an excuse for compromised food safety or service standards. The operational delays and lack of food management protocols undermine the integrity of the dining experience. The combination of unsanitary conditions, prolonged food holding times, and dismissive service attitudes reflects a significant lapse in standard operating procedures that should not be tolerated in any food service establishment. As a loyal customer, it’s disappointing to see Sunset Grill fall short of basic health and service standards. Without immediate corrective action to address these critical concerns, this establishment cannot be recommended as a safe or enjoyable dining option.

September 15, 2024 on Google

The place was really good. The kids meal was a great price and filling for me as an adult. My mom, who likes her eggs cooked thoroughly, was surprised that this has been the only place she hasn't had to send her meal back to get more cooked. There are a variety of things to eat on the menu, and the servers were kind and attentive.

April 28, 2024 on Google

We had a wonderful breakfast here this morning. Came in for the early bird special and really enjoyed it. Our server Victoria was awesome, got the order right and always there with a refresh on our coffee. She even bought some HP sauce for us with her own money as all they had was A1 saice and kept it behind the counter for us whenever we come in. We will certainly be back.

March 28, 2024 on Google