Red Swan Pizza

I have had many time shawarma pizza . One of best pizza I had in my experience . They are having halal options and desi style topping as well . It is a best place for pizza with halal option

January 7, 2025 on Google

This is my favourite pizza place in GTA. Whatever flavour you order they won’t disappoint you in taste. The best part is the coriander they add on pizza which enhances the flavour Highly recommended pizza place♥️

December 23, 2024 on Google

Very Disappointing Experience (The picture posted was a representation of how we found the hair in the pizza, but it was found while chewing on the pizza. For picture purposes we placed it where it was in the slice bite) One of our artists picked up the pizza, and unfortunately, the customer service was unacceptable. When he mentioned that the pizza had been prepared without cheese, the staff showed no willingness to assist, instead placing the blame on him for not selecting the correct options during the order. While we acknowledge this may have been our oversight, the lack of effort to resolve the situation and the dismissive attitude we encountered were highly unprofessional. To make matters worse, as we began eating the pizza, we discovered hair in one of the slices, (luckily not in any other slices)— a major health and hygiene concern, Adding to the fact, not all the pizzas we ordered were there for the team. When we called to address these issues, the response was shockingly rude and dismissive. The staff outright refused to assist further, citing the fact that a Google review had already been posted. (The artist who picked up the pizza made a Google review stating the poor customer service, which after this comment was posted, the original review had been taken down). At no point did we behave disrespectfully or rudely toward the staff, as we understand and appreciate the hard work they put into their jobs. However, the lack of accountability and refusal to make things right left us deeply upset and confused. As business owners ourselves, we understand the impact of negative reviews and always strive to resolve issues professionally and respectfully. Unfortunately, this experience with Swan Pizza has forced us to reconsider our loyalty as customers. Not only will we no longer order from here, but neither will our team of artists. We hope this serves as constructive feedback to improve customer service and quality control in the future.

December 22, 2024 on Google

Food was quite delicious, but took a little long to arrive. We also couldn’t sit and eat in the resteraunt, and had to eat it in our car, but the taste made up for it. Highly recommend this Red Swan to get pizza!

November 30, 2024 on Google

I ordered a spicy paneer pizza with all 5 free toppings except green olives and there was not a single one of it on my pizza. While giving our order e mentioned more than twice to add all indian seasonings and we also confirmed the order but then they just forgot to add it . When i went back just to let them know he didn’t even accepted his mistake.

November 13, 2024 on Google

It sounds like you had a really frustrating experience with your pizza order, especially with the response from the restaurant when you raised the issue. Finding a olive pit in a pizza can certainly be concerning, especially if it wasn’t supposed to be there. Their refusal to acknowledge it and the suggestion that they checked CCTV without offering any proper resolution adds to the frustration. In terms of your question about detecting something like an olive pit on CCTV: Generally, restaurant CCTV cameras are used to monitor safety, customer activity, and general kitchen procedures, but they are unlikely to have the level of detail required to detect small items like olive pits being placed on food, especially if it happened during the preparation. Detecting something that small would be difficult unless it’s an unusually high-definition system focused on food prep stations. It seems like they offered a personal pizza as compensation, which might not feel like enough given the situation, especially since you were primarily seeking to address the issue, not necessarily to get a replacement. It might be worth escalating the issue to a manager or writing a detailed review to ensure they take it more seriously. How would you like to proceed with this?

October 14, 2024 on Google

I've been a fan of their fusion created between Indian dishes and pizzas. The crust is really good and has Naan like texture at the bottom. The toppings are also really good, but their L size seems to be smaller than other pizzas I had, especially NY style ones(their L=M size of NY style), which are bigger than their pizzas but can't complain on the taste and gourmet options.

September 26, 2024 on Google

This place has an amazing atmosphere. The staff wad friendly and the service was quick and good. The food was delicious. The toppings were in accurate proportion. I would recommend everyone to visit this pizza place.

September 3, 2024 on Google