NOVOTEL TRIO

Rallying for Trio to be the next “Comeback-Kid” we hope for. After a long closure during the pandemic, the sleek North York favourite re-opens with exciting potential. New and season highlights are: a happy hour menu, live jazz Thursday evenings, a Festive buffet, and Christmas day buffet. Consistently over the years Trio has maintained an excellent customer service standard, hoping with this come back the kitchen can attain the level of food it once had. A recent visit to the Festive Buffet for lunch is a telling tale of the challenges of restaurants these days. Raising food costs have kitchens cornered and treading water to survive. The salad bar is a good selection of fruits, vegetables, salads, pasta salads, salad toppings and dressings. The hot selection is various vegetable choices that need more salt/flavour and with carbohydrate choices that need more attention. Rice pilaf would benefit with more flavour and moisture, same with the odd option of roasted potatoes; a more classic option of mashed potato would be more ideal. A typical hotel style sliced turkey roll would have been more of a highlight to the buffet if there was more effort to dress it up. Here the kitchen could have stepped up with making a vibrant vegetarian stuffing/dressing option, with a simple in-house made cranberry sauce, putting out these options is of little cost and effort to the kitchen vs the commercial cranberry sauce offered. The barely noticeable gravy is mostly absorbed by the pre-sliced turkey in the steam table pan. Nowhere to be found is any gravy on the buffet. Nice additions are a fish option, a warm pasta and hot soup. There are many options for dessert selection, but here lies again a time where the kitchen could shine. Would have loved to see some in-house made desserts by the kitchen vs purchased generic cakes and pastries. Same with the pasta and soup option: would love to see the kitchen be creative and put out some unique in house chef inspired soups and pastas. Noted the food costs for commercial kitchens today, and hoping Trio will rise to the occasion to encourage their kitchen to shine with their staff creativity and talents by presenting patrons with more unique in-house made dishes. Will return in hopes Trio continues to improve.

December 8, 2024 on Google

Had Christmas Buffet Lunch. Everything was good. Service was EXCELLENT. Adam couldn't have been more exceptional, helpful and personable. Thank you.

December 6, 2024 on Google

The food and drinks are solid. I’ve had a couple dinners here, and the food has been great and a good value each time. Pastries and coffee at breakfast are also really good. Where Trio shines is with the service. The bartenders and waiters in the evening are prompt and friendly, and at breakfast Adam is the best. Service is what makes the difference between a restaurant I go to once and a restaurant I visit over and over again, and Trio nails it.

November 27, 2024 on Google

Adam welcomed me to the table and presented a great dining experience. He checked in all the time to make sure that things are good and was very attentive. The food was fantastic thanks to the Mexican chef who wakes up 4am everyday to serve the guests. I will be back for the breakfast. Merci bcp.

July 22, 2024 on Google

Jin was exceptional. Such great service! The food was great too! We enjoyed our Winterlicious experience.

February 8, 2024 on Google

My family stayed one night at Novotel and had the breakfast buffet at the hotel’s restaurant. The food, service and atmosphere were excellent. Adam , our server, went above and beyond to host us and did a fantastic job entertaining our two small kids. His professionalism, demeanour and customer service was very appreciated. I must say he was the cherry on top of our family weekend getaway. Make sure you have Adam as your server as you will leave feeling the same way we did ;)

December 9, 2023 on Google

I go here during winterlicious/sunmerlicious, and am always satisfied with the food and service. I always sit by the windows because I like being near the sunlight. Nice interior and decor.

May 25, 2018 on Google

Went there for winterlicious with a dozen friends. Salad was good. Chicken was dry and tough. Apple crumble was suppose to be hot but it was cold. Had to pay tax on the gratuities.

February 19, 2017 on Google