Mary Brown's Chicken

Love this location! The staff are kind and helpful. Always get my food quickly and it’s always nice and clean inside the location

December 17, 2024 on Google

I'm am so angry right now Im so shocked this even happened. I make my order and the total comes to $18.08 and I go to pay with a $20 bill then the girl says "I don't have any change to give you from your $20 bill" I really didn't even know how to answer that, so I said what do you mean you don't have change like a $1.92 to return to me isn't this mary browns and she says no I don't have change so I said well why don't you give me a banana pudding for the difference because you don't have change, she said no but I can give you a small macaroni salad I said no I don't want that and she said no I can't give you the banana pudding and I was like I'm trying to accommodate you because "you don't have change" So I went to my car and found a $1.35 so I said this is all the change I have so put what you owe me plus $1.35 and give me the banana pudding so I put the change on the counter and went to the bathroom and then went to pick up my order and she says there is your change so not only did she give me the $1.35 but she also gave me my original $1.92 that I should have got back in the first place. Like wtf is going on here. It was 10:35 pm when I made my order so either the girl was just being lazy and didn't want to recount the till or there is something really wrong with her. I just realized the restaurant closes at 12:00am so how would you not have change for 2 hours before you close I have no clue but there should be no reason a restaurant like Mary Brown's would have no change for there customers especially 2 hours before they close on a Friday night. I go here all the time and then I have to deal with this Micky mouse restaurant that doesn't have a $1.92 change for there customer what a joke Im just in shock. Its not the end of the world but why do you have to even go through something like that just to buy food. I guess it's back to Wendy's.

November 9, 2024 on Google

I picked up 24 wings from here and 6 of those wings were missing the sauce... So I got plain wings instead. When I called just asking for wings to be replaced they refused and told me to go through uber. I wasn't looking for a cash refund, I was just looking to eat what I paid for. Terrible customer service from this location, wouldn't go back. As a worker in hospitality, replacing just 6 wings wouldn't be a big deal to keep the customer happy. Also, when you email them they don't respond. So don't even bother with their own customer service.

October 6, 2024 on Google

I had the misfortune of dining at Mary Brown's, and let me just say—what a disaster! 😩 The chicken was dry and tasted like it had been sitting out since last week. 🍗🚫 The fries? Soggy and lifeless, like they’d lost the will to be crispy. 🍟💦 To make matters worse, the service was painfully slow. I could have read a novel in the time it took to get my order. 📚⏳ The staff seemed disinterested, almost as if they were doing me a favor by taking my order. 😒👎 And don’t even get me started on the cleanliness. The tables were sticky, and the floor looked like it hadn't seen a mop in ages. 🧼😷 I felt like I needed a shower just from being there! Overall, I left feeling disappointed and a bit queasy. Save your money and your appetite—there are way better places to eat! 🚫🍽️ Never going back! 😤❌

October 6, 2024 on Google

Tell me why I ordered the 9 piece combo and I only got 7 pieces.. and half of these are breast too

August 17, 2024 on Google

The place looks new, plenty of seating and parking spots. Order was prepared when I got there and was hot. Staff were friendly. Added napkins and sauce and ketchup to takeout bag which is nice.

December 23, 2022 on Google

Honestly, I am convinced that the quality of chicken here is setting a higher level of expectation. The price is somewhat higher than average but I have never regretted a meal or felt rather unhappy. Basically, if you order a meal and split it with the new honey mustard flavor and original, you will get a sense of the level of seasoning that goes into the preparation. Otherwise, many other chicken places use a standard buttermilk batter or herbs and spices, your sauce is pretty much the finishing touch. That’s the reason why I prefer the type of chicken that packs a lot of taste into preparation, rather than relying on sauces for flavor profiles. The additional point is that the wedges known as “taters” are so flavorful for poutine that broader fries gives an entirely different type of experience. Unlike the thin crispy fries, these are made from mealy potatoes that area moist and thick. The extra breading offers a moderate crisp. A few curds not many, but it’s all good. The chicken isn’t cheap. Be prepared to spend $30 for a single meal. This factor means that I eat out less often but I am very picky where I shop. The place is kept tidy and orderly. I will shop again. Breaded pickles was a novelty at first but I decided I don’t need ‘em every visit. Thanks

October 10, 2022 on Google

Got a Spicy Big Mary a la carte with a chicken sweet heat sidekick and pickle chips with a side of spicy mayo. The pickle chips were great! The sandwich was crunchy as hell. Not too hot, and not too overly hot. Good balance.

January 2, 2022 on Google