MalaTown 来一烫 ( Richmond hill )

MALA TOWN! I love the Logo, I can see the owner is very diligent, and it’s clean and neat! I ordered the Szechuan Sauce Mixed, wonderful taste! It’s definitely a must coming restaurant!

October 30, 2024 on Google

EDIT TO ADD TO OWNER'S RESPONSE: I selected Bean Curd (干豆腐卷) on the online menu, which based on Fantuan should've looked like the second picture. Instead, I received those tofu noodles (豆腐丝), which I really do not like. If I was truly unhappy, would I be fair and leave a 3 star review? I would probably leave a 1 star review I picked up the food at 11 and found out close to 11:30pm when I got home to eat my food. You attempted to call me twice close to midnight after the review, without leaving a voicemail. You also responded to my review on Google to make a comment, instead of offering a way to reach out such as a number or email to reach you at to resolve this. How did you expect to find out what issues I had with the order if I had no voluntarily told you by editing this review? I think if you want find a way to "solve the problem" as you say, you should start off by finding out why they are unhappy, and if they couldn't pick up the phone because you called late at night, leave your contact info in the voice message or Google review response. My 3 star was fair and factual that I did not get the item I wanted; do not assume that I was "unhappy" without understanding. --------------- Ordered pick up online directly from the store, came home, and saw they gave me the wrong toppings :(

August 11, 2024 on Google

I’m a typical Korean girl who loves malatang. I can’t count how many times I visited here, because it’s been years and I visited at least once a week or two😂 I tried all the malatang places in Toronto and this is the best one so far… seriously… now I cannot get fulfilled or satisfied with any other malatang place, this is a serious problem🤣 I genuinely hope this place NEVER disappear. The workers here are also super nice. They also give you free drinks if you pay with cash and go over certain amount of money! Anyways, go visit. Nowwww…..

July 7, 2024 on Google

First time having malatang! Yummy soup base, okay ingredients, friendly and accommodating staff, clean washroom, cute atmosphere. Some caveats: We definitely grabbed too much food, it came to about $30 each but only half was finished. Also, level 3 “hot” is actually quite spicy, so be careful 😈

April 9, 2024 on Google

I'd like to start this off by saying, I am NOT good at handling spice. And the medium spice level, which is generally something I can handle, was so spicy, I immediately regretted it. That being said, the ingredients are very fresh and flavourful, and the soup base itself is also very tasty. I liked the "open bar" concept here, it's very unique for Canada. The staff were incredibly nice and very polite as well. The only thing I wasn't too fond of was the space inside. It's very small and can only hold about 10 people comfortably. But other than that, absolutely amazing place, truly a hidden gem!

October 1, 2023 on Google

Near concept where you customize your bo of noodles and options to add additional protein from the kitchen, but food was fairly pricy for what it was. They also auto-charge you 10% gratuity.

May 31, 2023 on Google

Generally okay place. It feels like comfort food to me. If you like choosing your toppings, and making DIY noodle bowls, this would be your place for Mala, schezuan and Curry flavoured soups. The price is per kilogram of the ingredients you pick out in a silver bowl (not sure if the weight of the silver bowl is taken to account already - maybe its used as a base price). Overall, I would recommend it for the experience.

September 18, 2022 on Google

The word Express on their name is a bit miss leading. It is not fast during lunch or dinner time but is not bad. It is a great concept that you pick your own food you like and the portion you prefer. It is a bit messy at the food selection station as food can drop into other container as people pick their own. Is also nice that you can choose your own spicy and num level. Water is not provided here but they are selling it at a reasonable price. Not much service here as they just cook the food in your bowl and give it to you. Is a bit pricy as the price you pay here you can get bigger portion at other noodles house

January 7, 2020 on Google