Gino's Pizza

This place added taxes to a $15 walk in special that includes dipping sauce during "no taxes on foods" to $16.95 total. When letting the employee know she said she couldn't void it and it's the price for the dipping sauce. When the dipping sauce is included free. I used to buy pizza here all the time but not anymore that is just shady. Just be honest with your customers it's that simple.

December 15, 2024 on Google

This pizza had no topping, no sauce and was so dry. Cheapest made pizza I have ever had owner was so rude when we tried to show the owner the issues asked if we could have another one pizza and give the old one back he would do it. bad consumer service really upset with our experience.

December 11, 2024 on Google

Worst pizza I ever had store owner was so rude and wouldn't help us get a new pizza, slices were so small pizza was dry like card bored no cheese awful never order form this location

December 11, 2024 on Google

Worst pizza ever dry no sauce and burnt. We tried to get another pizza and they would send another one out. I've never seen anything like this never order from this location. Slices were cut so small worst experience

December 11, 2024 on Google

👎👎👎👎👎If I could give 0 stars I would! Can you believe this location in Woodbridge bribes you with a free drink just to make you give them 5 stars?! Sorry I don't need that free drink that badly or to be bribed! They don't wash their hands and spit while they're talking. GROSS!! They lie about their delivery time and refuse to apologize for their actions. Don't trust this location or anything the people on the phone line tell you! They want you to spend a certain amount for delivery. Excuse me?? As disgusting as Pizza Pizza is to me, even they have better customer service than Gino's! If the pizza at Pizza Pizza doesn't arrive in their given time frame, it's free - Gino's customer service says that well we don't have that policy - well the least you can do is do at least something small for the customer. It's the little things! It's not that difficult! But for them it is. Gino's Pizza lacks in customer service. The phone line calls themselves customer service?!? HA! That's sickening and an embarrassment to yourselves that you call yourselves customer service! Take a customer service course and then call yourselves customer service! There are plenty of pizza stores around and to win the client you need to provide great customer service which this store doesn't have or even cares about!

September 29, 2024 on Google

Had a great pizza with the lads! The service was not only amazing, but the pizza has always been fresh, my favourite Gino’s location by far!

September 5, 2024 on Google

Ordered the walk in web special , large pizza with 5 toppings for 16.99. It looked great when I went to pick it up. Was offered a free bottle of pop when I went to pay if I would leave a 5 star review. So i agreed. Unfortunately I think the cheese went bad and the pizza tasted horrible , had to throw it out.

July 22, 2024 on Google

We had their new $16.99 Large Chicken Bacon Alfredo Pizza and it was delicious! The combination of the toppings was packed with flavour and went really well together. I recommend giving this a try. Customer service was dry... no smile and no greetings. But at least she did her job well. The pizza maker took care in curating the pizza orders - I really appreciated his work: size and thickness of the pizza was on point; great portion of toppings spread throughout; finalized with nice and even baking. Our walk-in order was ready with appropriate waiting time. This is a small restaurant with a counter by the window to stand and eat. Plenty of free parking at the plaza as well.

October 23, 2021 on Google