Fresh Burrito

Do not order. I ordered off doordash and they sent me a much smaller bowl than shown in the picture. They also included no ground beef, which I paid for. All in all I ended up paying 35$ for two bowls of low quality gruel. Please don’t waste your money here

October 29, 2024 on Google

As others mentioned as well, this restaurant is lacking is key areas. I ordered the chicken and steak burrito bowl and couldn’t believe how little meat they put in the bowl. It was about 1/4 scoop per meat. I ordered extra meat for $3.99 and only got an additional half scoop. Only got the black beans because the other ones were completely dry and caked onto the container. Contemplated leaving halfway through ordering or tossing it as soon as I left, but for $19 I decided to eat it. Taste wasn’t good. It didn’t taste as though it had gone bad, but many of the ingredients didn’t taste fresh. It’s a low volume establishment from what I saw, so maybe that’s why. Never going back.

October 5, 2024 on Google

The price is fair and the portion is good. The service is very amazing, even better than a lot of dine-in restaurants. They were patient with my order and took the time to make sure everything I asked are there. The burrito ended up being huge because I asked for most of the topping and they were happy to make it. The food was delicious of course.

September 28, 2024 on Google

5/5 Stars - A Flavorful Haven! I'm still reeling from the explosion of flavors at Fresh Burrito! This hidden gem truly lives up to its name, serving the freshest ingredients crafted into mouthwatering masterpieces. The sauce - oh, the sauce! - is an absolute game-changer. Rich, tangy, and expertly balanced, it elevates every bite. The quality of the ingredients shines through in every aspect, from the tender proteins to the crisp veggies. Each component is thoughtfully selected and carefully prepared, demonstrating a genuine passion for delivering exceptional food. What sets Fresh Burrito apart is the love and care invested in every burrito, bowl, or taco. You can taste the difference. The staff's warm hospitality and vibrant atmosphere only add to the experience. If you're a fellow foodie seeking authentic, mouthwatering Mexican cuisine, look no further. Fresh Burrito has earned a loyal customer in me. Can't wait to return and indulge in another flavorful adventure! Parking is ample and lots of other options in adjoining eateries but when you crave flavor, quality, quantity, value and above all, customer service, you won't be disappointed. Keep up the awesome taste, service and experience.

September 25, 2024 on Google

The cleanest Fresh Burrito I've been to. Nachos were good 👍. Kasish was wonderful, attentive, and super friendly. The face of a business tells you a lot about how they deal in business, and a dedicated employee is always a good sign

August 30, 2024 on Google

I don't and rarely like to leave negative reviews but customers sometimes need to be informed. My first and last time ordering from Fresh Burrito. My food was far from fresh. This establishment was extremely unprofessional. My food was missing chicken portions to the meal and was cold. I immediately called them. The food as a whole was half empty within their containers. I contacted the Business. The management and the owner both attempted to claim the order I received was not the same. They made up an elaborate story about how they checked the cameras of who had prepared the order, despite the photos I provided. My photos are below with the receipt confirming it was the intended order that was poorly served. The presentation of the food is terrible. The owner chose to be rude and didn't ask me what the issue was in the beginning. He proceeded to interrupt me, and tried to not allow me to speak because he thinks it was acceptable to talk over me instead of first listening. He made multiple excuses. Fresh Burrito does not respect customers where mistakes are made and there is need on their end for improvement or correction when an order is poorly made. They didn't apologize for their mistakes despite photo proof of the items that were delivered to me. The Owner of the establishment became emotional, and threatened to sue me if I left a poor review, out of immaturity stating if he receives negative reviews this is what he would do, speak to a lawyer and proceeded to hang up on me. This is how Fresh Burrito implements customer service solutions. No concept of accountability or knowledge of the law when there is proof. I will never order from them again, and do not recommend this establishment as a selection choice. I would like to thank Uber Eats for providing me an immediate refund, and keeping record of this incident, they didn't hesitate to help. Update: The response I have now received below from management proceeds to not take accountability again. They consider a request to correct a mistake as a threat which is a testament to not understanding how to solve order issues when the service provided does not meet to standard. There is no such thing as "free food", when you never provided me what was meant to be served within the food. A bad review comes with bad service, threatening to sue me, and no solutions presented. This food was not tampered with, it was poorly served, not fresh, and didn't come with the chicken toppings as it should have. The excellent service to their guests they claim they provide was not provided to me. My call with the owner and management is documented, this establishment will have to learn the hard way if this continues to impact future customers, by doing business in bad faith. It shows a lack of integrity as a business owner and respect for your guests. This is not the fault of the staff but disingenuous Ownership which compromises their Manager, the staff, and takes advantage of customers and trains poorly. I stand by my review.

July 23, 2024 on Google

Got the burrito, quesadilla, bowl, and fries supreme. The meats were very tender and cooked to perfection. The vegetables were fresh. Prices are very reasonable. Great quality and quantity. The place is very clean and organized. Customer service was one of the best I've ever encountered. Will definitely be back.

June 23, 2024 on Google

First time trying. Service. Not bad, not very welcoming. Talks in different language. I don’t mean that workers shouldn’t be allowed to speak in their own languages, it’s a multicultural country, BUT at least try to avoid talking in other languages other than English/french at least WHILE serving customers. Feel free to speak in your own language when not serving customers. One of the staffs can’t be bothered to at least remove the frown on their face, don’t have to fake smile but at least don’t frown while serving customers especially when you have to interact with customers while making orders? At the beginning of ordering, maybe try to at least ask NEW customers what they want or maybe tell the customers what this shop offers. We didn’t know what and how to order and the staff was just like, “Sauce? Salsa?”. Maybe at least tell the customers what sauces or whatever they can get? Just saying, but overall, service wasn’t bad. Food. We ordered large burritos, which actually felt LARGE haha. Very filling and I think it’s worth the price. Just a bit salty but after a few many bites, I forgot that it was salty coz it’s gotten good after. UPDATE – I found the culprit. The black beans made my first burrito from here super salty. I just ordered my third burrito and picked pinto beans instead of black beans, burrito tasted better and not salty anymore. Regular sized burrito is still big enough! Would recommend, I would say it’s better than Chipotle when you’re craving some burritos. Large burritos are from 12$ and up, depends on what protein you get. We were gonna order some nachos but the picture on the menu showed lil burnt nachos 😆. Would I come back? Yes maybe, lol. Now that I know how to order at this place, I would definitely come back again. Really close to our place.

April 24, 2024 on Google