Fionn MacCool's Richmond Hill

Very nice decor. I had the chicken club sandwich with Caesar salad and fries. The fries were hot but not very crispy. The salad was good. The sandwich was tasty but not as hot as it should have been. Fast and friendly service.

November 20, 2024 on Google

Where to start? Food was nothing special. Not bad, not great. Prices were reasonable at least. As for service - terrible, they ignored us constantly, 3 hours for dinner, never brought water, never asked if we needed anything. We tried repeatedly to get the Manager to come over but they wouldn't. The hostess comped us some donuts, but when the bill came they were on there. When we were finally leaving the Manager came over and her only comment about the service was, "I didn't know". Excuse me, but it's your @#&*% job to know. The only saving grace was the hostess who was great. She was super friendly and often served our table herself. There are so many restaurants in the same complex. I'm certain any one is better.

November 11, 2024 on Google

We were here on a Sunday evening, there were lots of tables available. We had the fish and chips and the jalapeño popper grilled cheese. The fish was tasty and flavorful, the batter wasn't too thick or over powering. The grilled cheese was good too. Even though there weren't many tables occupied, we didn't really see our server much and didn't get refills on our waters.

September 23, 2024 on Google

This is Richmond Hill Gem! Food, Beer but more importantly service was exceptional! Sasha was amazing as she served us all afternoon with a smile as we had a friend reunion as Kids eat free on Sunday! And she took this photo

July 21, 2024 on Google

Although I would like to recommend the smoked brisket, the overall food quality was subpar. The restaurant was severely understaffed, resulting in an excruciatingly slow service. However, the server was courteous. Despite my request for super crispy fries, they disregarded it and removed the price of the fries from our bill.

January 28, 2024 on Google

Came in a party of 5 at 5pm on a Sunday. Not our first time here, the place was mostly empty. I recommend sticking to the beef dishes - other dishes are good, but the burgers are very good. Ingredients are fresh and well made, portions are large (well, except the Korean Salmon perhaps). Service had a few mistakes, but the place holds itself to the highest standard and they regained my appreciation (and tip :) ). It's noteworthy that I didn't have to speak up - they identify and rectified their mistakes on their own. I highly recommend the Caramel Cheesecake for desert As I said, I've been here before and will keep coming.

November 20, 2023 on Google

Pretty good place, better than I expected. The beef brisket, pulled pork were winners. The coleslaw was good too, wings and steak were also a favourite. We also got a pizza, we were happy with it. Service was awesome, some members of our party had specific requests on the seating arrangement and our attendant was quite flexible and accommodating. I would definitely return!

August 24, 2023 on Google

Came by for dinner and didn't have the best experience though we appreciate the manager's efforts to turn things around. The service was quite slow and we had to flag staff for water and to follow up on our food since it was taking so long. We ordered spicy honey garlic wings, nachos with smoked meat, pork belly sliders, and a couple martinis. The food was taking really long (30+ min) and when we finally flagged our server down, she told us the kitchen had actually burnt the first batch of nachos and the food would be out soon. when it arrived, they had given us beef brisket nachos instead of smoked meat. She offered to replace it but we were already really hungry and didn't want the whole thing to go to waste. Unfortunately the brisket was super stringy and shredded with the grain, instead of being chopped up so it was tough. The wings were decent but not very spicy. The pork belly sliders were definitely the best pick. The manager noticed we didn't finish the nachos and ended up asking our server about it to find out we had received the wrong protein so he was very kind to comp us that dish and sent over a coconut pie. Coconut pie was too sweet for my palate but we appreciated the gesture. I'd suggest staff be trained on these customer service remedies rather than leaving it to managers to notice it. Overall, an ok spot that has some hit or miss food and service. If not for the manager I would've ruled out coming back but I'd consider it if in the area and looking for bar food.

April 21, 2023 on Google