Eggsmart

The service time was pretty quick and the server was very polite. Everything was extremely sanitary and the new design is quite comfortable and a nice atmosphere to enjoy. The food was delicious, classic homey breakfast. I had the hazelnut banana waffles and my dad had the beef barbacoa benedict. Overall great time and food.

December 8, 2024 on Google

Went to Eggsmart 19th Nov. 2024 at 6:58 am, was the very first customer. I have been here before and am generally happy with the service. But this time, something surprising happened, I specifically told the server I would like to have the 9 before 10 deal ( 9 dollars for a breakfast before 10 am). I placed one order for Western style sandwich and replaced the coffee with green tea. The second order was an omelette, and my dad wanted veggies and I asked her if we can have a veggie omelette instead, to which she nodded, we also replaced the Homestyle fries with French fries, she didn't mention that it would be an extra charge, but I asked her and she said it would be $1 extra. Also I asked her if we could have the turkey bacon for the protein which comes part of the 9 dollar deal, she nodded Fast forward, we get the food on table and got done with eating. And guess what, the final bill appeared and was very surprising, so instead of 9 + 9 + 1 = 19 before tax, it was a 36 dollar before tax. Upon asking the server said that because I asked for onions in my omelette it is not covered under the 9 dollar deal and so instead of adding an extra charge for the onion she billed each and every item separately and instead of an under 20 dollar breakfast for two people I ended up paying close to 40 dollars, double of what I expected to pay Very disappointed and sad.

November 19, 2024 on Google

Sunday brunch time. I was shown to a table with dishes on it. Dishes were cleared but table wasn’t wiped down. It was 20 minutes until my order was taken. Another 15 minutes until I got a cup of coffee. I asked for water. I never got it. Time ticked by and ticked by. Food came eventually. Time ticked by. More coffee came after I waved down the waitress and asked for it. Time ticked by. I tried to catch the eye of the waitress (who often was nowhere to be seen). I called out as the waitress walked by “Can I please have my bill?” It was 1h and 45min before I finally went to the cash and asked for my bill and paid it. This is the second time I’ve had a similar experience at this location. Does the franchisee think that profit can be made by sinfully understaffing the restaurant? Perhaps. But they are wrong.

November 4, 2024 on Google

Super customer service and nice food. Really like this place.

September 7, 2024 on Google

I've only been to this chain restaurant location once, and for the most part, it was fine. Nicely clean and well maintained. Service is okay, nothing special but certainly not bad or anything. The only reason I say it was okay is because not once did the server come over to offer more coffee. If you are going to bill me for a bottomless cup of coffee, then give me the ability to have more than one cup. At the minimum, she should come over one time and ask if I want a top-up. Food, for the most part, was okay. Cooked fine with a decent portion size. Can't complain but also can't rave. Just does the job nicely.

August 28, 2024 on Google

Worst coffee known to mankind. I took two sips and sent it back. I went up to the counter afterwards to quietly speak to the owner about it. Between him telling me they don’t make the coffee, to the short order cook questioning me about ever going for breakfast anywhere else, I paid my bill that included the said coffee and left, vowing never to step foot in this place again. Which is a shame since we have been going there for years. Sad state of customer service.

August 18, 2024 on Google

First time visiting since the renovations and can easily say I'm happy for the change. Bright, clean and spacoius. Will be visiting more often. Kids loved the fries, great new menu, staff was so friendly and positive. Everyone, including the kids finished off their plates clean. Pricing was also decent and fair.

May 29, 2022 on Google

Great location with wonderful staff. Large breakfast / lunch menu, and good prices. The bacon and sausages here are really good. I also enjoyed their blend of coffee. Impressed with the new keto options as well. I'm a huge fan of the way they do their breakfast potatoes, and overall presentation of the dishes were nice, it put a smile on our face when the waitress brought it to the table

February 13, 2020 on Google