Church's Texas Chicken

Absolutely terrible service. I don’t know why I bothered even coming here. The staff was completely uninterested to serve me. When I finally got someone to help, they were rude and refused to help. I ordered Mexicana sandwich combo with modifications in the burger . The manager and the employee, both girls refused to do the modifications. Other church’s in Scarborough were able to modify the sandwich as I wanted. They can not just refuse to serve a customer. Very rude customer service skill by a manager and unacceptable. If anyone wants to visit church chicken at Kennedy and Lawrence. The employees would help you with due respect. Thank you!

December 27, 2024 on Google

I had an exceptional dining experience at Church's Texas Chicken! The food was incredibly delicious, but what truly stood out was the outstanding service I received from an employee named Divya. Her helpfulness and attention to detail were remarkable, ensuring that every aspect of the visit was perfect. She went above and beyond to provide top-tier customer service. It's rare to find such a dedicated and professional individual in the fast-food industry, and I truly appreciate her effort. I'll definitely be coming back!

September 14, 2024 on Google

I was very happy to eat here and I don't get to go to Church's chicken enough! It was delicious and I was very happy with my sandwich! 🥰👍 If you are reading this I hope that you are well I was born in Canada so besides restaurants I have been eating fast food all of my life. 🤷😇 I really enjoyed the sandwich and the fries were delicious. I wish I could eat here more might have to get it on Uber. 🍗🍔🍟💯😎🖖 Apart from not having napkins and having to inconvenience the staff repeatedly it's a nice location please keep it clean and be nice!🙏🫡 I think this is a very good plaza I used to work here back in like 2006 at the Staples briefly as well as the grocery store for like a week.🧐👷 Please try to drive safe and the wind in this area picks up litter 🚮 so please try to be responsible & enjoy the area anytime of year!

July 5, 2024 on Google

I was there tonight with kids for dinner. Tables are all dirty. I ordered chicken combo. Chickens are dry inside. Fries are cold. Biscuit is hard and has no taste at all. Horrible customer service. The dining area is too hot. We couldn't finish our food.

September 6, 2023 on Google

Good place to chill and grab some bites. Tried their signature spicy fried chicken meal, was okay. It was not 'spicy' though. The shop was almost empty but clean and spacious. The girls at the register (both are Indian) were okay, a little ignorant I would say. We would expect a more friendlier tone and helpful with customers.

October 16, 2022 on Google

Never bad Church’s chicken before this so I was interested to see how it fares compared to others. The only good thing i would say is they have good sauces, otherwise i am pretty sure for a fried tenders my chicken was a little undercooked. The price is the same as everywhere else, biscuits are a little unique. Overall average place. Wouldn’t go back again.

September 22, 2022 on Google

We really love Church Chicken and their biscuits. Moderately reasonable price. This location is good. Friendly staff. Enough parking spots are available since this is at a plaza. Little bit of line up. But they make the orders ready pretty fast. I am personally not a big fan of their fries but they are not too bad. I wish they had hot sauce. We got 12 pcs combo with 1 large fries and 1 large coleslaw. This combo comes with 6 pcs of biscuits, we added two extra biscuits. 5 people dined easily.

February 16, 2022 on Google

Second visit: Went back again and it was just not so great. The chicken was all sitting there so nothing was very fresh, at least for the regular fried chicken. Definitely didn’t get that. Got a couple sandwiches and they were just sog and cold even though it seemed they were made fresh. Didn’t even finish the sandwich which is unusual for me. The honey butter biscuits were the best part. Can’t say I’ll be back. First visit: Nice variety and tasty chicken. Staff was friendly and the flavours were nice. The spicy sandwich was actually pretty good.

November 10, 2021 on Google