Church's Texas Chicken

Just came in to the store and the staff told me the store is closed, she said “Hey it’s closed” like I just literally just saw 2 customers in your dining eating. And plus the door is open that’s how I got in lol. You could’ve locked the door and post your Holiday hours on the door🤷🏻‍♀️.

December 26, 2024 on Google

I was not sure if to post this bc I think it will just fall on blind eyes... but whatever doing it anyways. I spent $50 here on Sunday after my shift. Got my food a was trying to leave with my full paper bag but the door is a pull 😩. In trying to open the door the bag ripped and my food spilled out. Lost a stip and some onion rings. I turn around and all three employees are just staring at me. So I'm try to pick up my food thinking oh one of them will come help me and maybe bring me a bag since mine tore... no one came. They all continued on as nothing. Mind you I was the only customer in there. I picked up what I could and went to ask for a bag and was met with a lack of empathy when I expressed the disappointment of not receiving any help even tho they were not busy. I picked up the food left on the floor and still no one help. By this time I was angry. I've worked customer service for so long and kno that any business that cares about the relationship with it's customers will strive to create a good first impression so to get a returning customer. Well this establishment does not. They didn't care to help empathize or offer to replace that one chicken stip and onion rings that would have cost them pennies but instead cost them a return customer. I don't care about the strip; well I did then bc I was very hungry after 9hours straight of driving the Roger's bus but for me it's that they didnt care about me (the customer; the reason they have work). Customers keep the business open... anyways I can't deal with lack of customer care when I've dedicated my life to it and continue to... meh 😑 really sucks!

December 12, 2024 on Google

Came on a Sunday at 6PM and no wait. Great experience and the server was able to accommodate a special request of mix of mild and spicy chicken. We ordered the 12 piece family meal which included 2 sides and biscuits. Their biscuits are delicious, so much better than Popeyes! They're sweet, buttery and crumbly. For the sides we ordered the crinkle fries and onion rings. Both sides were really and would get again. Would recommend and would come back.

October 16, 2023 on Google

The greeting was welcoming, ordering was easy. The delivery of my completed order, failed. I paid extra for my sauce for my chicken tenders. Didn’t even get 1/3 sauces. But I certainly got ketchup… 🙄 gross. Spicy chicken with ketchup..oh fun..NOT. Not a good experience being my first time.

September 30, 2023 on Google

Just ordered from here on Doordash. Location skimps on the portion sizes and ingredients. Large onion rings was missing from order. The coleslaw is really dry. Almost no dressing. Barely any fries. The chicken was hot and juicy. Gravy was hot and delicious. Napkins are good quality for a fast food place. All the dipping sauces were in the bag. Good presentation 👍

August 27, 2022 on Google

First time having this because it is Halal. The chicken was crispy and tasty and the portions were good. The Jalapeno Bombers were the bomb! Perfect size and heat. The french fries look like brand name store bought but they were much more tastier than I would have imagined. So good. The onion rings were so crispy, even after being delivered they were perfect. We will be ordering again!

December 17, 2020 on Google

Absolutely amazing chicken burger! The patty was tender, juicy and huuuge... price wise it’s a steal... Also the biscuit was delightfully tasty... Highly recommended... Try it, and you’ll know where Popeyes and other’s stand... Was my first time, but will definitely come back soon and then keep coming back... next one to try is the jalopeno poppers...

December 14, 2020 on Google

Needed to try to compare to Popeyes. The classic chicken sandwich didn't have much crisp to it and was underwhelming in flavor. Biscuits we thought were better than Popeyes. Rather than just buttery flavor, they were extra fluffy and the honey top was a yummy touch. The Jalapeno poppers were a tad spicier then expected but we're actually good , super crispy on the outside and do pop when you bite into them. All in all might go back to try the fried chicken one day but would probably stick with Popeyes.

September 6, 2020 on Google