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Bamboo Restaurant
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Bamboo Restaurant

Chinese restaurant
3.6(256 reviews)
Closed

Bamboo Restaurant is a new restaurant in Welland opened more than 6 months ago.

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Location

641 King St, Welland, ON L3B 3L5



Features

Service options

DeliveryTakeoutDine-in

Accessibility

Wheelchair accessible seatingWheelchair-accessible entranceWheelchair-accessible parking lotWheelchair-accessible washroom

Frequently mentioned about

deliverychicken ballsmoneykidegg rollswordnew yearsphoneorderbusiness

Featured User Reviews

Love their food! We ordered on New Year's day and they were quite busy. Which was expected. Got our food a bit late but it was just as good, hot and plentiful as it always is. Ane we now have a new favorite- cheese wontons. 😋

January 2, 2025 on Google

I've been coming here since the original and just like the saying goes...nothing beats the original Wayne and Pearl Seto. We ordered our traditional new years meal for 530 which was 40 min late to bring home only to bite into shrimp with the fecal vein still in the shrimp. Black poop was throughout each shrimp. When I called to ask about their quality standards I was told this was their process. I asked when it changed as I used to work there and had to peel and gut the shrimp as common practice with original owners.They switched ppl on the phone 3 times for the last man to tell me they were too busy to do it and to bring it back to get my money back. Which I did and informed that I would have rather waited longer for quality food or be told that they ran out then to be served food with poop in it. Money makes the world go round but when you disrespect the very ppl that support you and say that the money is more important then the quality or commitment is disturbing. What else are they cutting corners on? We won't be back. Another local tradition lost.

January 2, 2025 on Google

Been coming here for years, it’s my families favourite place to order from. Some dishes have changed a bit but that’s to be expected! I am very happy with the service I’ve received, will always return to bamboo!

December 10, 2024 on Google

I ordered Wonton Soup and it smelt and tasted funny. My Egg Rolls were really spicy like to much pepper. It reminded me tonight why l haven't ordered there in a long time.

July 14, 2024 on Google

Okay Service Horrible food, I got curry chicken with a side of Steam rice. It is awful the veggies are uncooked and the meat portion is very little. The rice is raw and burnt. I would never recommend this restaurant to anyone.....

July 12, 2024 on Google

I do not recommend! They don't put much effort to create a good dish. Like the cook is never actually made these. Grossed out. Save yourself a disappointment. Fried rice is good.

May 25, 2024 on Google

Do not order here. Hate to say it but this was such a waste of money and an embarrassing display of take out! I will follow up with pictures but we ordered dinner for 6 and here's how it went: The good: 1) fried rice was decent The bad: 1) Chicken balls were all dough 2) Egg rolls were flat and tasted old 3) chow mein was really "gooey" and had no real flavour 4) Honey Garlic spare ribs were a miserable excuse for meat 5) Breaded shrimp was very doughy and the vein wasn't removed...in my opinion this is disgusting. 6) Menu said that $70 before tax would get extra chicken balls or chicken wings...I assume breaded shrimp was given instead but it was gross. I hate to call out a restaurant like this but this is terrible. If you serve food to the public then you should take pride in it. Maybe my expectations are too high but if you think this is "good food" then you may be delusional. *maybe update the inside restaurant....it's falling apart. Tile coming off the floor place hasn't changed in 40 years.

February 15, 2024 on Google

Ordered $60 worth of food for delivery. The delivery took almost an hour to arrive. The sweet & sour spare ribs were raw when we bit into it, the meat was discolored and it had a gross smell. The shrimp pad thai and shrimp shanghai noodles smelt like raw fish when we opened the container; when we looked at the shrimp it was also not cooked. The only thing we tried to eat was the plain fried rice, which had no flavor and hard chunks of undercooked rice. About 10 minutes after eating the rice we all felt sick. I called the restaurant to ask for a refund, I told them they could send the driver back to pick up the food and give us back our cash. They refused to rectify the situation at all. They told me my only option was to come and pick up another set of sweet and sour ribs. When I told them driving wasn't an option they refused to do anything else. I understand times are hard for small businesses but I explained multiple times that the food was raw and if we consumed it we would be sick. I asked them multiple times to find a better solution for us and they refused to do anything. After 30 minutes on the phone I gave up. Luckily I checked the meat before I fed it to my child otherwise he would have been sick. Horrible service. Uncooked MEAT. Flavorless fried rice. Made us sick. Wouldn't recommend this place at all.

March 12, 2021 on Google