Air Canada Signature Club

The food is pretty decent. Haven’t had anything disappoint, but also nothing stood out to me either. Had the burrata for an appetizer which had a good texture to it and was seasoned fine. The burger was not dry and I liked the bun. Fries were pretty mid. The lava cake was soft and had a hazelnut flavour to it, which I liked. Service was attentive throughout. The atmosphere is nice to head in and out of from the game. The washrooms could use some more attention to make sure the amenities were useable condition. It also does get pretty loud, but that’s I guess the kind of clientele that can be expected.

December 4, 2024 on Google

I have been going to this lounge on business over the last 5 years. At the beginning it was very good but somehow the food quality has really dropped off lately. Although cooked properly, the steaks are usually quite tough and flavourless. 3 or 4 choices for apps and they are not inspiring. Considering the price you pay $200 - $400 per person (incl wine and drinks) - it should be better.....

November 14, 2024 on Google

Awesome service. We had Shanon as our server and she was amazing. We had some seafood for appetizer and it was really good. Main entree was so so.... but considering the service and appetizers it was solid 4 stars. We will be back 🙂

October 20, 2024 on Google

So Great 👍

March 18, 2024 on Google

Great food and awesome wine list.

June 4, 2018 on Google

Great place, food was good but not worth the price tag

April 9, 2018 on Google

Honestly filks, spend your money elsewhere. About $30 for a main before tax and tip, and that's also gets you some of the worst service imaginable. It feels like unless you have money, and can show it, they won't/don't treat you as well. But even the people with money had to chase servers for assistance. The good seats to the the club are reserved for members who pay a lot of money, so don't expect a good seat at all. If you're reserving for the view, just take the money you'd spend on the meal and buy a better seat. The food is also pretty mediocre to be honest, I've had better at a chain restaurant. They pride themselves on having these great chefs, but apparently can't cook? It's all good, after two tries I can safely say I'll never be back to the club.

March 20, 2018 on Google

Steer clear! We visited the restaurant for the Jay Z concert - worst dining experience I've ever had. Our server flipped a switch when the concert began and berated us for standing in an area where everyone else was watching the show. Demanded that we pay the bill (while the show was happening) or he would "kick us out". Manager was of no help and did not seem to care, but did allow us to return to where the rest of the crowd was. Funny enough, we did not see anyone else get asked to move. Not sure what set him off as he seemed stable before the show started. We wrote a letter to the senior manager of the restaurant (first time I have ever done anything like this), who, to be fair, was quick to get in touch with us. However the conversation was a big waste of time as it consisted of a very wishy-washy apology preceded by generous amounts of blame deflection. She did offer to comp our meal on our next visit, but we declined as we were not happy with the way any of them handled the situation. Basically called us liars without actually saying it. I assume the comp'd meal offer was just to get us to drop our complaint. The senior manager actually mentioned that the server we had problems with had had other issues with guests before - that people either "loved or hated him". Yet, he is still employed and still has a terrible attitude. Shows what kind of standards this place has. I also found out after the fact that my girlfriend had a very similar experience with the very same server and manager on a prior visit. Save your money and your sanity - eat/drink before you go to the game/concert/etc. The Air Canada Club restaurant is a big waste of time. Quick points: - Food is about the quality of Jack Astors but with the prices doubled and up. - If you aren't an Air Canada Club member, you will not receive seats with a view of the show, even if you purchased restaurant seating. It's expected that you remain at your table (and listen... I guess?). This was confirmed by the senior manager. Expect to be treated as if you were a nuisance. - Rules of the restaurant are very vague and ambiguous. Not even the senior manager was able to explain them with confidence. If you decide to go, check with the staff so you don't end up like us. - Avoid the Calamari

December 7, 2017 on Google